IT Change
hace 2 semanas
About the Role:
We are seeking an experienced IT Change & Release Manager to join our team at Open Digital Services (ODS). As a key member of our Assisted Channels team, you will be responsible for defining, setting up, and managing the change management model to ensure efficient and cross-functional collaboration with all areas related to Assisted Channels.
Key Responsibilities:
- Take responsibility for Change and Release Management processes, ensuring minimal disruption or degradation to service during the lifecycle of the change.
- Be responsible for test management (Strategy & execution).
- Evaluate change requests, identifying, analyzing, and documenting potential risks or issues, and apportion actions accordingly.
- Maintain full auditability of all changes and releases, utilizing the tools available, i.e. Service Now and Solution Manager.
- Support the implementation of key projects and monitor progress of plans against success criteria.
Requirements:
- Minimum 8 years of experience in projects related to IT Change Management using agile methodologies.
- Bachelor's Degree in Computer Science, Information Systems, or similar.
- Strong organizational skills and ability to work collaboratively with a wide range of stakeholders, often at senior level.
- Proactive, ownership, flexible, and responsible.
- Knowledge of Agile methodologies.
What We Offer:
- Immediate incorporation to a dynamic and agile company with a growth and expansion project.
- Working in start-up mode with the support of Grupo Santander.
- Competitive remuneration and attractive benefits package.
- Possibility of growth within the company and the Group.
- Collaboration in international projects and possibility of contact with different countries.
- Excellent work environment, social clubs, and frequent events.
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