Luxury Retail Store Lead
hace 4 días
RIMOWA, the esteemed German Maison of the LVMH Group, is seeking a seasoned professional to assume the role of Luxury Retail Store Lead in our vibrant Barcelona boutique. With over 125 years of craftsmanship and innovation, we have redefined the art of luggage-making, merging luxury with functionality. Our brand embodies a perfect blend of tradition and innovation, adhering to the highest standards of quality, workmanship, and durability.
As a member of our dynamic team, you will be entrusted with the responsibility of managing, coaching, and motivating your colleagues to deliver exceptional retail experiences. Your mission will be to foster a culture of excellence across all retail activities, driving sales performance through product knowledge education, coaching staff on selling and client skills, and reviewing individual transaction statistics regularly.
Your key objectives will include:
- Recruiting, training, and developing your team
- Maximizing sales performance through effective product knowledge education and coaching
- Ensuring seamless aftersales service and operations flows within the store
- Analyzing weekly and monthly performance, creating action plans, and communicating reports to General Managers
You will also be responsible for supporting and upholding RIMOWA's values and competencies at all times, striving to exceed expectations. As a leader, you will demonstrate the RIMOHKA sales and service model, assisting clients in providing outstanding sales and service experiences while ensuring store tidiness and compliance with health & safety regulations.
We value diversity and inclusion as integral parts of our culture, embracing a range of experiences, perspectives, and skills that contribute to our long-term success. Our boutiques are staffed by dynamic and friendly crews who bring RIMOWA to life for our customers.
To succeed in this position, you will require a minimum of 5+ years of sales and management experience, preferably in a luxury retail environment, with a proven track record of managing high-traffic stores. A higher education degree or university degree is also essential.
This opportunity offers a competitive salary, estimated to be around €60,000 - €80,000 per annum, based on location and experience. At RIMOWA, we believe in recognizing and rewarding talent, offering a comprehensive benefits package that includes opportunities for growth and development.
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