Workday HCM Advisory Services Consultant
hace 2 días
**About Workday, Inc.**
We revolutionized the enterprise software market with a conversation over breakfast. Our founders' idea was to put our people first, driven by our core value of employee-centricity and collaboration.
About the Team
The Workday Success Plans Advisory Services Team plays a vital role in ensuring customers maximize their Workday products' value. We focus on the post-go-live journey, guaranteeing long-term success through programs and services ranging from feature assessments to full feature deployments.
About the Role
We seek individuals who love helping customers overcome HR technology challenges and derive satisfaction from driving high levels of customer satisfaction. The ideal candidate facilitates collaboration on effective solutions to help customers get the most value from their Workday investment.
Our Team Members
We are looking for professionals who:
- Consistently provide excellent customer service.
- Engage customers to quickly understand business requirements.
- Share their broad experience with industry practices.
- Adapt and succeed independently in challenging situations.
- Develop and demonstrate system configuration solutions, articulating product capabilities, benefits, and risks of design decisions.
- Support multiple customers concurrently on short-duration projects.
- Enjoy the reward of helping customers become more self-sufficient and learn about new features.
- Find the highly collaborative nature of this team helps them be productive.
- Partner with an Engagement Manager to deliver services that include: Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions), Functional Review (Tenant Review with Advisory Consulting Services), Health Check (Tenant Review with Cross-Functional Advisory Consulting Services), Expert Assist (Expert guidance for ad-hoc customer requests).
About You
To succeed in this role, you should have:
- 5+ years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience.
- 5+ years of experience with one or more of the following areas: Core HCM, HCM Security, Recruiting, Absence or Time Tracking.
Additional Requirements
You should also have:
- Language skills: English and one of the following languages preferred: German, French, Italian, or Spanish. Other European languages will be considered.
- Demonstrates a solid grasp of HR-related systems and processes.
- Certified or ability to certify in Workday HCM Products.
Estimated Salary: $120,000 - $180,000 per year
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