Cloud Operations Engineer
hace 1 semana
About the Role
We are seeking a highly skilled Cloud Operations Engineer to join our team at Clarivate. As a key member of our global operations team, you will be responsible for implementing operational procedures for internal and customer-facing production infrastructure and applications.
Key Responsibilities
Maintain Cloud infrastructure globally in various Cloud and virtualization management tools (KVM, OVM, K8S).
Provide second-tier support for cloud services in multiple Data Centers including emergency support on-call rotation of 24/7.
Perform troubleshooting and analysis of service disruption incidents and create both reactive and preventive procedures.
Take a methodical approach to stability analysis and scaling, interface with Cloud Infrastructure, support, and development teams.
Enhance monitoring configurations and automate response actions.
Assist in the planning, implementation and documentation of various systems onboarding into the cloud infrastructure including servers, network equipment, and a variety of software applications.
Plan and execute enhancement projects such as software upgrades, storage migrations and developing automations to orchestrate daily operations in our cloud.
About the Team
The team consists of 6 people and is reporting to the Manager, Development Operations Engineering. We are part of a Global operation group which consist of over 50 engineers. We work closely with Ex Libris cloud teams around the world such as Network engineering, Cloud Architecture and Storage engineering. We support internal and external customers globally.
Hours of Work
This is a full-time position, primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
The position requires taking part in a roster of on call duty during off working hours. And taking part in planned maintenance activities during weekends occasionally.
This is a hybrid position working in the office at least 3 days a week.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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