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Auditor With German, Spanish

hace 2 meses


Barcelona, Barcelona, España Mygwork A tiempo completo
About the Role

This is a unique opportunity to join the Audit and Business Operations team at Amazon, supporting the Registration and Compliance team. As a Quality Specialist, you will be responsible for auditing program level defects, analyzing and reporting on defect data and trends.

Key Responsibilities
  1. Evaluate documents provided by sellers as part of the compliance on-boarding process, identifying and deterring bad actors to ensure Amazon remains the safest worldwide platform.
  2. Monitor and analyze new 'modus operandi' and fraud patterns, providing insights on process adherence and risk involved in the processes.
  3. Contribute to projects and kaizen initiatives, providing inputs to GPO, GFPOCs for SOP/Process/Tool improvements or changes.
  4. Develop strategic policies to simplify and improve processes, leveraging good process acumen.
  5. Drive automation projects to reduce quality auditing manual efforts and improve processes.
  6. Produce daily, weekly and monthly analyses and reports on defect trends and root causes, perform data-mining and analysis to support programs and identify quality improvements.
  7. Communicate trends and actionable solutions to quality assurance leadership and operational stakeholders.
  8. Collaborate with related stakeholders and engage with global stakeholders and peers to drive calibration efforts across sites.
  9. Create, follow and update guidelines for process flows.
  10. Identify and escalate training gaps to leadership and training team for individuals/team/site to address knowledge gaps.
About the Team

As a member of our team, you will have the opportunity to:

  • Contribute to a collaborative and inclusive work environment.
  • Develop your skills and expertise through training and mentorship opportunities.
  • Collaborate with global colleagues and stakeholders from diverse backgrounds and cultures.
  • Analyze metrics, interpret trends and propose corrective actions.
  • Be part of an engaged team that shares expertise and best practices.
  • Enjoy a wide range of benefits.
  • Have opportunities for growth and learning.
Requirements
  • Experience in data-driven business operations processes.
  • Proficiency in Microsoft Office products and applications.
  • Experience with Excel.
  • Fluency in German, Spanish and English.
Preferred Qualifications
  • Knowledge of consumer product compliance processes and regulations.
  • Experience in regulatory compliance management with government agencies.