Digital Training Coordinator
hace 4 días
Job Overview
Vueling Airlines, a leading low-cost airline in Europe, is seeking a skilled Digital Training Coordinator to join its team. As a Digital Training Coordinator, you will play a vital role in supporting the e-learning and digital training record reporting platform.
About the Role
This position involves managing the e-learning platform, activating courses for crew members, and assisting with Salesforce queries. You will also be responsible for monitoring digital training records, reviewing instructor forms, and controlling completion rates. Additionally, you will support the continuous improvement of departmental processes and review the Operations Manual to ensure alignment with current practices.
Main Responsibilities
- Schedule e-learning training courses for flight and cabin crew at the e-learning platform, updating training records and expiration dates in AIMS.
- Communicate with crew members about their e-learning course status and deliver updated training expiration dates after completion.
- Address all crew member queries and doubts received through Salesforce, assigning and following up on e-learning cases.
- Activate and follow up on electronic reports issued by instructors from the Gladtolink app.
- Maintain and update the Training section of the Operations Manual to reflect current administrative practices and compliance requirements.
Requirements
To succeed in this role, you should have a strong background in administration, with experience in scheduling, activation, monitoring, and updating records. Desired skills include high communication, resolution, and resolutive skills, as well as the ability to work independently and in groups. Proficiency in Excel, particularly with Macros (SQL desired), is highly valued. Knowledge of Spanish (C1) and English (B2) languages is required.
Compensation and Benefits
The estimated salary for this position is around €35,000 - €45,000 per year, depending on qualifications and experience. Vueling Airlines offers a dynamic and supportive work environment, opportunities for growth and development, and a comprehensive benefits package.
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