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Technical Application Specialist

hace 2 meses


Zaragoza, Zaragoza, España Ecolab A tiempo completo
About the Role

We are seeking a highly skilled Technical Application Specialist to join our team at Ecolab. As a key member of our Water Treatment division, you will be responsible for driving revenue and profit growth through consultative sales and account leadership.

Key Responsibilities
  1. Support district sales personnel in handling program service calls and resolving issues.
  2. Participate in design reviews, new application start-ups, and evaluations to ensure optimal system performance.
  3. Assist in critiquing products for serviceability, performance, and reliability to drive continuous improvement.
  4. Collaborate with internal resources to deliver exceptional customer service and support.
  5. Assess and resolve on-site field problems, utilizing testing equipment to restore systems to customer conformance.
  6. Coordinate replacement parts programs with manufacturing plants to ensure timely component availability.
  7. Develop and maintain technical documentation, including troubleshooting guides and bulletins.
  8. Qualify and manage outside subcontractor networks to ensure timely repair and customer satisfaction.
  9. Contribute to the development of policies and procedures to enhance customer satisfaction and operational efficiency.
  10. Provide installation resource services, including field surveys, installation checklists, and rollout support.
  11. Deliver training to first-line account managers on company offerings and resources.
  12. Stay up-to-date with industry advancements through ongoing education and professional development.
Territory and Location

This role is based in Zaragoza and covers a 200 km radius, encompassing Aragon, La Rioja, and Navarra.

Requirements
  • Bachelor's degree in engineering (chemical, mechanical, industrial) or chemistry.
  • Fluency in English and Spanish.
  • Possess a valid driver's license.
  • Strong digital, analytical, and project management skills.
Preferred Qualifications
  • Technical knowledge or field support experience in water treatment.
  • Data management expertise.
Ecolab's Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants, promoting diversity and inclusion in all aspects of employment. We strive to create a workplace where everyone feels valued and respected, and we welcome applications from diverse candidates.