Risk Containment Unit Manager

hace 2 semanas


Girona, Gerona, España Kotak Mahindra A tiempo completo

Job Summary

As a Unit Manager - Risk Containment Unit/Senior Unit Manager, you will be responsible for conducting ongoing reviews of process design to ensure effective operational processes with zero process gaps and zero fraud exposure. You will establish and lead the Center of Excellence for the Risk Containment Unit, interacting with process owners to identify problem areas and brainstorm solutions. You will track open issues, review changes in front-end applications, and conduct horizontal reviews of all products to replicate best practices. You will also plan Annual Operating Projects and Long Range plans to optimize operational processes and introduce new technologies. Additionally, you will conduct business testing of new functionalities and track post-production movement of functionalities.

Key Responsibilities

• Planning: Identify problem areas, brainstorm solutions, track open issues, and review changes in front-end applications.
• Execution: Conduct horizontal reviews, plan Annual Operating Projects, and conduct business testing of new functionalities.
• Team Management and Coaching: Collaborate with the RCU team, conduct feasibility analysis, and manage multiple projects/tasks.

Requirements

• Minimum Qualification: MBA (IT/Operations) preferred.
• Minimum 2+ years of experience in COE or PMO role with basic understanding of the lending process.
• Ability to straddle both functional and technical sides, with flexibility and humility.
• Strong logical reasoning skills and acumen to understand fraud trends.
• Hands-on experience with the Salesforce platform is preferable.

About Us

Kotak Mahindra is a leading financial services company that offers a range of products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.

How to Apply

Interested candidates can submit their applications through our website. We look forward to hearing from you.



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