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Operations Manager

hace 2 meses


Málaga, Málaga, España Amazon A tiempo completo
About the Role

We are seeking a highly skilled and experienced Operations Manager to join our team at Amazon. As an Operations Manager, you will be responsible for leading a team of professionals to ensure the smooth operation of our logistics and delivery services.

Key Responsibilities
  • Leadership and Team Management: Lead a team of professionals to achieve operational excellence and ensure the smooth operation of our logistics and delivery services.
  • Process Improvement: Analyze and implement process improvements to increase efficiency, productivity, and quality of service.
  • Project Management: Oversee projects to streamline processes, optimize productivity, and increase quality of service for customers.
  • Performance Analysis: Analyze shift performance against relevant business objectives and put in place actions to improve operational excellence.
  • Collaboration and Communication: Work collaboratively with management-level colleagues to standardize shift practices and communicate effectively with stakeholders.
A Day in the Life

As an Operations Manager at Amazon, you will work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You will also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks.

About the Team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now, and Amazon Restaurants.

Requirements
  • Education: A degree in a relevant field.
  • Experience: Relevant experience in people management, communication, and data analysis.
  • Skills: Advanced proficiency in verbal and written English and local language, experience working with Lean, Six Sigma, and Kaizen techniques, and experience working in another logistics environment.