Product Experience Architect
hace 1 mes
Experience a new level of career satisfaction as a Product Experience Architect at Joivy, the pioneering European residential platform. Join a team of innovators who are shaping the future of living spaces and real estate management.
Company Overview
Joivy is a comprehensive residential platform offering a wide range of living spaces to its users. We support property owners and investors with a complete range of services to enhance their real estate assets. Our team of experts has successfully managed over 11,000 units across 21 offices in 7 countries.
About the Role
We're looking for a skilled Product Experience Architect who will play a pivotal role in designing the complete customer experience. As part of our team, you'll ensure every touchpoint is meticulously crafted to delight and engage our users. Your expertise will be instrumental in shaping the future of our company's offerings, merging all our products into one comprehensive solution.
Your Key Responsibilities
- User-Centric Research & Analysis: Conduct interviews, surveys, and focus groups to gather user insights. Analyze heatmaps, customer journeys, and data analytics to understand behavior and preferences.
- Problem & Solution Definition: Perform usability assessments and heuristic evaluations to identify areas for improvement. Use card sorting, personas, and empathy maps to uncover needs and motivations.
- UI & Interaction Design: Create intuitive, visually engaging high-fidelity designs and prototypes, ensuring clear communication of solutions.
Requirements
To succeed in this role, you should have:
A degree in UX/UI design, human-computer interaction, or a related field.At least 3 years of experience in product design, preferably in a similar industry.Excellent communication and collaboration skills.Ability to work effectively in a fast-paced environment.Benefits
We offer a competitive salary of $120,000 - $180,000 per year, depending on your experience. You'll also enjoy a range of benefits, including health insurance, flexible working hours, and professional development opportunities.
Location
Our headquarters are located in Milan, Italy, but we welcome applications from candidates based in other European cities.
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