Highly Skilled Service Professional for Laboratory Equipment

hace 1 mes


Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completo
About the Role

We are seeking a highly skilled and experienced Service Professional to join our team at Thermo Fisher Scientific in Madrid, Spain.

Job Description

As a Field Service Engineer, you will play a crucial role in delivering exceptional service and support to our laboratory customers. Your primary responsibilities will include:

  • Installation, preventive maintenance, repair, and qualification of our Phadia instrumentation product portfolio.
  • Providing effective support to our users both remotely and face-to-face within agreed timeframes.
  • Diagnosing system failures using your knowledge, remote support tools, and log file analysis to determine the most effective resolution.
  • Delivering training courses to end-users on our range of instrumentation at the customer laboratory.
  • Supporting the technical hotline when not attending customer sites.
  • Planning and implementing instrumentation, including installation, scheduled preventive maintenance, qualification, relocations, and hardware/software upgrades.
  • Providing remote and on-site support for customers and colleagues outside of the local region, as required.
Requirements

To be successful in this role, you will need:

  • An engineering degree or related field.
  • A minimum of 3 years' experience in servicing/repair of analytical equipment, ideally laboratory/hospital equipment or medical devices.
  • Good knowledge of the hospital landscape in the assigned region.
  • Ability and willingness to travel, mainly in the Center Spain Region.
  • Knowledge of IT tools (Office, Outlook, etc.) and network connection.
  • A valid driving license.
About Us

Thermo Fisher Scientific is a world leader in serving science, with revenues of over $40 billion and the largest investment in R&D in the industry. We give our people the resources and opportunities to create significant contributions to the world.

We believe that each individual has a unique story to tell and value diverse experiences, backgrounds, and perspectives. Join our ambitious team and become part of our world-class organization, dedicated to enabling our customers to make the world healthier, cleaner, and safer.

Estimated Salary Range: €55,000 - €65,000 per annum

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