Highly Skilled Service Professional for Laboratory Equipment
hace 1 mes
We are seeking a highly skilled and experienced Service Professional to join our team at Thermo Fisher Scientific in Madrid, Spain.
Job DescriptionAs a Field Service Engineer, you will play a crucial role in delivering exceptional service and support to our laboratory customers. Your primary responsibilities will include:
- Installation, preventive maintenance, repair, and qualification of our Phadia instrumentation product portfolio.
- Providing effective support to our users both remotely and face-to-face within agreed timeframes.
- Diagnosing system failures using your knowledge, remote support tools, and log file analysis to determine the most effective resolution.
- Delivering training courses to end-users on our range of instrumentation at the customer laboratory.
- Supporting the technical hotline when not attending customer sites.
- Planning and implementing instrumentation, including installation, scheduled preventive maintenance, qualification, relocations, and hardware/software upgrades.
- Providing remote and on-site support for customers and colleagues outside of the local region, as required.
To be successful in this role, you will need:
- An engineering degree or related field.
- A minimum of 3 years' experience in servicing/repair of analytical equipment, ideally laboratory/hospital equipment or medical devices.
- Good knowledge of the hospital landscape in the assigned region.
- Ability and willingness to travel, mainly in the Center Spain Region.
- Knowledge of IT tools (Office, Outlook, etc.) and network connection.
- A valid driving license.
Thermo Fisher Scientific is a world leader in serving science, with revenues of over $40 billion and the largest investment in R&D in the industry. We give our people the resources and opportunities to create significant contributions to the world.
We believe that each individual has a unique story to tell and value diverse experiences, backgrounds, and perspectives. Join our ambitious team and become part of our world-class organization, dedicated to enabling our customers to make the world healthier, cleaner, and safer.
Estimated Salary Range: €55,000 - €65,000 per annum-
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