Solutions Engineer

hace 2 semanas

Mataró, Barcelona, España HARTMANN A tiempo completo
Descripción del puesto

En HARTMANN nos dedicamos a ayudar, cuidar, proteger y crecer. Apoyamos a los profesionales de la salud para que puedan centrarse en lo que realmente importa: impactar positivamente en la vida de las personas. Creamos soluciones que marcan la diferencia, y con tu compromiso podrás desarrollarte profesionalmente cada día. En HARTMANN tu contribución también marcará la diferencia.

Responsabilidades
  • Garantizar diseños tecnológicos que se ajusten a las necesidades cambiantes de nuestros clientes (Hospitales) durante todo el ciclo de vida del proyecto.
  • Fomentar la comunicación efectiva con equipos de operaciones, comercial y soporte técnico, asegurando el cumplimiento de las expectativas del cliente y los objetivos operativos.
  • Supervisar proyectos relacionados con la digitalización y gestión de datos, buscando continuamente la mejora y optimización de procesos mediante análisis de datos.
  • Liderar la resolución ágil de problemas relacionados con software, hardware, red y procesos, asegurando una rápida respuesta en colaboración con equipos de mantenimiento y personal asistencial.
  • Planificar y ejecutar actualizaciones técnicas (hardware, software) en función de las necesidades del cliente, garantizando una implementación exitosa.
  • Coordinar auditorías de parametrización técnica (mecánica, eléctrica y de configuración) para garantizar el cumplimiento de los estándares definidos.
  • Desarrollar e implementar planes de mejora continua para alcanzar los objetivos de servicio y optimización de costos en colaboración con proveedores tecnológicos y logísticos.
  • Impartir formación técnica y coaching para garantizar el uso adecuado de la tecnología.
  • Participar en la instalación y puesta en marcha de nuevas soluciones, desde el análisis de las necesidades del cliente hasta su implementación.
  • Elaborar informes técnicos visuales que apoyen la toma de decisiones y la creación de planes de acción.
Requisitos
  • Título universitario en Ingeniería Industrial, Química, Ingeniería en Organización Industrial, Ingeniería Biomédica o similar.
  • Se requiere una experiencia de 2 a 4 años.

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