Digital Marketing Support Specialist

hace 4 semanas

Barcelona, Barcelona, España Blu Selection A tiempo completo
Technical Support for Digital Marketing

Are you passionate about digital marketing and technical support? Do you enjoy working in a fast-paced online environment? We are looking for a skilled Technical Support Specialist to join our team at Blu Selection.

Responsibilities:
  • Solve technical issues and fix/repair the online marketing platform in a B2B environment.
  • Define solutions to clients and adjust existing processes and methods to guide possible solutions.
  • Use basic coding and diagnostic skills for problem analysis.
  • Recognize the goals of the clients and support them through chat by providing solutions accordingly.
  • Achieve strong customer satisfaction with a focus on quality and results.
Requirements:
  • You speak a native level of French and have a good level of English (at least B2).
  • You have a high school degree or already have a bachelor's degree.
  • You have a technical support background.
  • You have a general understanding or interest in online marketing products.
  • You are a strategic thinker.
  • You have a drive for excellence and professionalism.
  • You are a true team player and willing to work with many different nationalities.
What's in it for you?
  • Contract type: a fixed-term contract for one year that can be renewed every year.
  • Working hours: Mon – Fri 8 am to 5 pm (40 hrs/week).
  • Training: 7-10 weeks.
  • Salary conditions:
    • Including free accommodation (shared flat, all bills included): 1040€ gross/month + bonus of up to 400€ gross per quarter.
    • Without accommodation: 1240€ gross/month + bonus of up to 400€ gross per month.
  • For international applicants: Reimbursement of your initial flight costs after 9 months.
  • Pick up from the airport.
  • Annual return ticket to your home country (within the EU).
  • Help with paperwork, opening a bank account, etc. upon arrival.
  • Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
  • Real career opportunities in different career paths.

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