Risk Management Coordinator for Complex Industrial Risks

hace 5 días


Madrid, Madrid, España Xl Catlin A tiempo completo

Job Overview:
As a Risk Management Coordinator, you will be responsible for the administrative processes of the end-to-end policy lifecycle to ensure efficient and high-quality service delivery to internal and external clients.

About AXA XL:
AXA XL is the P&C and Specialty Risk division of the AXA Group, specialized in managing complex industrial risks. We offer insurance coverage and services for medium-sized companies and multinationals operating in over 200 countries. Our team gathers the best talents to provide excellent service for each business line: Property, Casualty, Financial Lines, and Specialty.

Responsibilities:
* Handle contracts efficiently and correctly for new and established Casualty businesses by checking customer request conditions, interacting with customers if necessary, using available data sources to make informed decisions, and providing advice to brokers/clients
* Develop draft contracts/amendments that fit customer needs, modifying coverage concepts if desired by the client/broker, and preparing contracts beyond authority for discussion with the team leader
* Monitor, plan, and issue contractual documents (policies, endorsements, and certificates)
* Support Credit Control team in cash allocation for accounts and monitoring outstanding unpaid premiums
* Manage information and process: prepare and send weekly reports, prepare premium flows, prepare and send local policies instructions, control data quality
* Follow up on new guidelines published for policy administration and Global Programs management

Requirements:
* Previous experience in administrative and/or customer-facing roles in complex organizations, with insurance company experience highly considered
* Fluent Spanish and English (B2-C1 level CEFR)
* Law educational background desirable
* Effective relationship management skills with internal clients, vendors, and brokers
* Problem-solving, analytical, and decision-making skills combined with a strong work ethic
* Effective organizational skills, ability to prioritize, and respect deadlines
* Demonstrated experience with Word, Excel, PowerPoint, and Outlook
* Good team player, capable of self-learning, and able to work within a team environment
* Proactive attitude facing challenges
* Ability to adapt and respond to a changing environment with flexibility and innovation

Estimated Salary Range: €35,000 - €45,000 per annum, depending on qualifications and experience



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