ServiceNow Architect

We are seeking a highly skilled ServiceNow Architect to join our team at Ambit. As a key member of our organization, you will be responsible for providing strategic direction on the integration of innovative technologies within the ServiceNow environment.

Key Responsibilities:

• Contribute to governance processes by providing strategic direction on the integration of innovative technologies within the ServiceNow environment.
• Development of project portfolios and solution roadmaps ensuring alignment with business requirements, technology trends, and industry standards.
• Act as a scout for innovation and run Proof of Concepts (PoCs) including preparing detailed cost-benefit analyses.
• Ensure the company's architectural governance remains current by rigorously reviewing and approving all demands and change requests.
• Maintain the integrity of architecture-related data in the application-planning repository, ensuring its accuracy and completeness.
• Host Design Authority meetings to review technical solutions and approve them.
• Develop comprehensive architecture documentation, including Visio diagrams and high-level design specifications, to communicate technical solutions effectively.
• Optimize existing technology stacks to enhance stability, scalability, and cost-effectiveness in line with digital transformation goals.
• Monitor instance performance, security, and user interface, proposing and implementing improvements to elevate the end-user experience.
• Provide technical guidance and leadership during the implementation of new requirements on the ServiceNow platform.
• Identify and standardize reusable solution components to streamline development and deployment efforts.
• Stay updated with the latest ServiceNow products and integrated technologies to continuously enhance platform capabilities.
• Facilitate informed cross-functional decisions by deeply understanding and evaluating the impact of system or process changes on related areas, while promoting a unified approach and common purpose among stakeholders.

Requirements:

• Bachelor's degree in Information Technology or a related field, or equivalent experience.
• Minimum of 5 years of relevant experience in ServiceNow administration, development, and solution design/implementation.
• At least 2-3 years of experience in ServiceNow Solution Architecture.
• At least 2-3 years of experience in software development, with a focus on Agile methodologies.
• Strong knowledge of ServiceNow, IT Service Management, and HR Service Delivery, supported by relevant certifications.
• Knowledge regarding architecture, integrations, automation, and security.
• Experience with database design schemas and data modelling.
• Extensive experience in requirements gathering and analysis.
• Experience coordinating and working in cross-functional teams.
• Experience working in virtual, international, and multicultural environments.
• ITIL Foundations certification or equivalent knowledge.
• Willingness to travel as needed.
• Fluent in English, both written and spoken.

Additional Information:

• Salary package based on your profile.
• Permanent Contract.
• Ticket restaurant included in-office hours.
• Flexible Retribution Program (medical insurance, public transport ticket and childcare check).
• Discounts on gym network (Andjoy).
• Learning & Development.

Our goal is that you are well in every way.