Course Advisor

hace 3 semanas


Madrid, Madrid, España Ideal Education Group A tiempo completo

About the Role

We are seeking a highly motivated and communicative individual to join our team as a Course Advisor. As a key member of our sales and support team, you will be responsible for advising potential clients and closing sales of our courses, accommodation, and activities.

Main Responsibilities

  • Contact potential clients to advise them on our products and services.
  • Gain extensive knowledge of our products and services to adapt them to client needs.
  • Provide information, resolve doubts, and track customer requests proactively.
  • Ensure customer loyalty by fulfilling commitments and resolving incidents.
  • Process reservations, modifications, and cancellations.
  • Carry out administrative tasks associated with the position.

Requirements

  • High level of English and intermediate Spanish.
  • Excellent communicative competence.
  • Active listening and empathy.
  • Proficient in Microsoft Office.
  • Valuable experience in international environments.

Terms

  • Permanent contract.
  • Full-time position.
  • Location: Madrid, Spain.
  • Salary commensurate with experience.

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