Senior Functional Solutions Designer

hace 2 semanas

Barcelona, Barcelona, España Infinite Blu Pool Services A tiempo completo

Job Title: Senior Functional Solutions Designer

About the Role:

We are seeking a highly skilled Senior Functional Solutions Designer with a strong background in the healthcare industry. This individual will be responsible for designing functional solutions within global and large-scale complex projects and programs.

Key Responsibilities:

  • Create and lead solution designs for internal customers in the domain of Patient Services and Innovative Medicine.
  • Support product owners/managers in scoping to meet business needs and building potential future roadmap.
  • Develop project rationale and perform scoping assessments to determine feasibility of projects.
  • Participate in requirement gathering in global/regional workshops.
  • Peer review and sign off detailed designs by business.
  • Ensure the overall user experience is taken into account when designing and deploying new solutions and services maximizing Salesforce Out of the box functionalities.
  • Ensure that detailed designs adhere to solution architecture design (i.e., high-level conceptual design) and are traceable to functional as well as non-functional requirements in functional specification.
  • Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope.
  • Involved in decision-making discussions with internal customer groups.
  • Documentation of solution design with agility.
  • Ensure implemented solutions are according to specifications and fit for purpose.
  • Help planning deployments together with Project Managers and Operations Team.
  • Support in deployments between development environments and validation/productive environment.

Qualifications:

  • Strong practical functional and some degree of technical knowledge of Salesforce features in Service cloud and Health Cloud along with platform capabilities.
  • University degree in business/technical area or equivalent.
  • Fluent in English, both written and spoken.
  • 10+ years of experience in healthcare solution design, business analyst or equivalent role.
  • Proven track record in large, global, multi-team projects dealing with complex process areas and business groups.
  • Solid understanding of Patient Services capability areas as well as pharmacovigilance related controls.

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