Quality Assurance Specialist

hace 5 días


Zaragoza, Zaragoza, España HITACHI ENERGY SPAIN, S.A.U. A tiempo completo

About the Role

HITACHI ENERGY SPAIN, S.A.U. is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the highest quality standards are met in our operations.

Key Responsibilities

  • Manage customer complaints and feedback through our quality management system.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with cross-functional teams to identify and address quality issues.
  • Conduct regular audits and assessments to ensure compliance with quality standards.
  • Develop and maintain documentation and reports to track quality metrics and trends.
  • Provide training and support to colleagues on quality procedures and best practices.

Requirements

  • Bachelor's degree in Engineering or a related field.
  • At least 3 years of experience in a quality assurance or customer experience role.
  • Excellent written and verbal communication skills in English.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and as part of a team.

About Us

HITACHI ENERGY SPAIN, S.A.U. is a leading provider of energy solutions. We are committed to delivering high-quality products and services that meet the needs of our customers.



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