Digital Transformation Consultant
hace 4 días
About TUI
">As a leading global tourism group, we are dedicated to providing exceptional travel experiences for our customers.We believe in fostering intercultural cooperation and offer the opportunity to work in international projects and teams.
We are committed to delivering high-quality solutions that meet the evolving needs of our business and stakeholders.
About the Job
">The Digital Transformation Consultant will play a key role in our airline operations systems team, driving innovation and change from conception to operation.You will collaborate with architects, data analysts, digital analysts, product owners, software developers, technology leads, and UX/UI designers to define, document, and communicate requirements that enable the implementation of new changes and enhancements to our digital platforms in an agile manner.
As a Digital Transformation Consultant, you will evaluate solution options, consult with stakeholders as needed, and articulate business needs in a way that enables the design and delivery of technical solutions that add value across TUI global platforms and services.
You will use your deep understanding of TUI products and systems, business models, processes, data flows, and their link to business capabilities to plan and deliver high-quality business analysis that supports the ongoing delivery of growth and digital transformation across our key markets.
Your Responsibilities
">Your key responsibilities will include:* Defining and documenting new business, user, and system requirements, considering impacts to upstream/downstream services;
* Managing the requirement lifecycle from planning through to elicitation, testing, delivery, and business acceptance;
* Providing business analysis to multiple agile delivery teams and working closely with the product owner, technology lead, and business partners to prioritise and manage complex backlogs;
* Supporting the software operation/management as 2nd level support, including incident analysis, incident management, and handling of configuration requests;
* Keeping documentation of applications in your area of responsibility up to date.
Requirements and Qualifications
">To be successful in this role, you will need:* Extensive experience in IT-system design and requirements management, preferably in airline or tourism sectors;
* Proficiency in agile development methods and project management;
* Strong analytical skills for comprehending and communicating complex problems to both technical and non-technical stakeholders;
* Experience in creating, analyzing, and validating detailed functional specifications and system design elements;
* Skilled in requirements elicitation techniques such as BPM, UML, test/use cases, and prototyping;
* Software proficiency: MS Office, Jira, Confluence, and AWS cloud solutions;
* Fluent in English, with advanced communication skills for interdisciplinary and international teamwork;
* Strong negotiation skills with both external and internal partners;
* Desirable is a Technical or business degree, or equivalent qualification;
* Knowledge in SQL queries, Java, web services, CI/CD pipelines, and automated testing, as well as understanding of IT architecture concepts.
Salary and Benefits
">We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus a comprehensive benefits package, including:* Fantastic holiday benefits, including discounts and special offers;
* Mobile working, flexible working hours, and working from abroad;
* Health and Wellbeing support in five key areas: Health, Social, Community, Career, and Financial;
* Development and career opportunities, including digital training and international career paths;
* Additional benefits relevant to the local market that you'll be based in.
Why Join Us?
">At TUI, we believe that people are our greatest asset. We value diversity, inclusion, and equality, and strive to create a workplace culture that is collaborative, innovative, and fun.We love to see your uniqueness shine through and inspire the future of travel.
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