Customer Service Representative

hace 1 semana


Barcelona, Barcelona, España Netenders Corp A tiempo completo

We are looking for a dynamic and results-driven Customer Service Representative to join our team in Barcelona. As a Sales Representative with Spanish and Catalan sales/customer service responsibilities, you will be the face of our company, interacting with clients across Spain and driving business growth.

The ideal candidate will have 1+ year of relevant experience in sales, preferably in an e-commerce setting, and fluent proficiency in Spanish and Catalan (written and spoken). A good level of English is also required.

In this role, you will establish and maintain positive business relationships across Spain, focusing on Barcelona and the Catalan market. You will analyze customer needs, track sales, and provide regular reports on performance. Additionally, you will proactively monitor competitors to identify market trends related to pricing, products, delivery schedules, and merchandising techniques.

You will work closely with the management team to provide insights on customer needs, challenges, interests, competitive activities, and potential for new products and services. You will also actively engage with clients in person, either at the office or external locations, to strengthen relationships and discuss collaboration opportunities.



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