Technical Quality Manager

hace 3 semanas

Barcelona, Barcelona, España Sap A tiempo completo

Job Summary
SAP is seeking a skilled Technical Quality Manager to manage long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions. This role oversees the entire solution life-cycle and is responsible for managing the delivery of Premium Engagement (PE) services.

Key Responsibilities
• Understand and analyze customer business goals
• Establish Engagement Setup, Strategy & Governance; plan and manage services to be delivered
• Organize positioning and delivery of PE services, ensuring customer satisfaction
• Recognize potential risks and issues, and develop plans for their mitigation
• Manage escalations in critical situations
• Handle customer stakeholder management, including regular face-to-face interactions
• Manage commercial and financial aspects of engagements, including forecasting accuracy and revenue achievement
• Document and report engagement status, and manage internal SAP stakeholders

Requirements
• Skilled in relationship building, trust creation, prioritization, and networking
• Proven track record in addressing business concerns and demonstrating how services can provide added value
• Demonstrated understanding of SAP-customers' expectations and requirements, with experience in developing sustainable IT-strategies
• Comprehension of principles and methodologies related to cloud service delivery
• Ability to effectively resolve or drive resolution in a structured manner
• Solid IT and Project Management background, with a focus on efficient and customer-centric operations
• Experience in one or more industries such as IT, Banking, Insurance, Retail, Automotive, Manufacturing, Fintech, or others
• Foundational proficiency in SAP Solution Manager and SAP Cloud Application Lifecycle Management (SAP Cloud ALM)
• German Professional proficiency

About SAP
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone feels included and can run at their best. SAP is proud to be an equal opportunity workplace and is an affirmative action employer.

  • SAP Technical Quality Manager

    hace 5 días

    Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleWe are seeking a skilled Technical Quality Manager to join our team at SAP. As a Technical Quality Manager, you will be responsible for managing the delivery of Premium Engagement (PE) services and overseeing the entire solution life-cycle.Key ResponsibilitiesUnderstand and analyze customer business goals.Establish Engagement Setup, Strategy &...

  • Technical Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Job Title: Technical Quality ManagerAt SAP, we're looking for a skilled Technical Quality Manager to join our team. As a key member of our Services Engagement team, you'll play a crucial role in managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.Key Responsibilities:Understand and analyze customer...

  • Technical Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Job Title: Technical Quality ManagerAt SAP, we're looking for a skilled Technical Quality Manager to join our team. As a key member of our Services Engagement team, you'll play a crucial role in managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.Key Responsibilities:Understand and analyze customer...

  • Technical Quality Manager

    hace 3 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Job Summary:As a Technical Quality Manager at SAP, you will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions. This role oversees the entire solution life-cycle and is responsible for managing the delivery of Premium Engagement (PE) services. Key Responsibilities: Understand and...

  • Technical Quality Manager

    hace 3 semanas

    Barcelona, Barcelona, España SAP A tiempo completo

    We are seeking a skilled Technical Quality Manager to join our team at SAP. As a key member of our Services Engagement team, you will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.This role oversees the entire solution life-cycle and is responsible for managing the delivery of...

  • Deputy Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Nayak Aircraft Services A tiempo completo

    Deputy Quality ManagerNayak Aircraft Services, a leading provider of airline-independent maintenance, is seeking a highly skilled Deputy Quality Manager to join our team in Barcelona. As a key member of our Quality department, you will play a crucial role in ensuring the highest standards of quality and compliance in our operations.Key...

  • Deputy Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Nayak Aircraft Services A tiempo completo

    Deputy Quality ManagerNayak Aircraft Services, a leading provider of airline-independent maintenance, is seeking a highly skilled Deputy Quality Manager to join our team in Barcelona. As a key member of our Quality department, you will play a crucial role in ensuring the highest standards of quality and compliance in our operations.Key...

  • Technical Quality Manager

    hace 3 semanas

    Barcelona, Barcelona, España SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Quality Manager to join our team at SAP. As a Technical Quality Manager, you will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions. This role oversees the entire solution life-cycle and is responsible for managing the delivery...

  • Technical Quality Manager

    hace 3 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Job SummaryAs a Technical Quality Manager at SAP SE, you will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions. This role oversees the entire solution life-cycle and is responsible for managing the delivery of Premium Engagement (PE) services.Key Responsibilities• Understand and...

  • Technical Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Quality Manager to join our team at SAP SE. As a key member of our organization, you will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.Key ResponsibilitiesManage the entire solution life-cycle, overseeing the delivery of...

  • Technical Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Job DescriptionWe are seeking a highly skilled Technical Quality Manager to join our team at SAP SE. As a key member of our organization, you will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.Key ResponsibilitiesManage the entire solution life-cycle, overseeing the delivery of...

  • Technical Quality Manager

    hace 3 semanas

    Barcelona, Barcelona, España Sap Se A tiempo completo

    Job Summary:We are seeking a skilled Technical Quality Manager to join our team. The successful candidate will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions. This role oversees the entire solution life-cycle and is responsible for managing the delivery of Premium Engagement (PE)...

  • Technical Quality Manager

    hace 3 semanas

    Barcelona, Barcelona, España SAP A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Quality Manager to join our team at SAP. As a key member of our organization, you will be responsible for managing long-term relations between our customers and SAP, ensuring successful adoption of SAP solutions.Key ResponsibilitiesManage the entire solution life-cycle, overseeing the delivery of Premium...

  • Quality Assurance Manager

    hace 4 semanas

    Barcelona, Barcelona, España Formel D Gmbh A tiempo completo

    Quality Manager Job DescriptionAt FormelD, we are seeking a highly skilled Quality Manager to join our team. As a Quality Manager, you will be responsible for creating and implementing quality guidelines, work instructions, and processes for the entire FormelD Group.Key Responsibilities:Develop and maintain quality management systems and processesConduct...

  • Quality Assurance Manager

    hace 4 semanas

    Barcelona, Barcelona, España Formel D Gmbh A tiempo completo

    Quality Manager Job DescriptionAt FormelD, we are seeking a highly skilled Quality Manager to join our team. As a Quality Manager, you will be responsible for creating and implementing quality guidelines, work instructions, and processes for the entire FormelD Group.Key Responsibilities:Develop and maintain quality management systems and processesConduct...

  • Deputy Quality Manager

    hace 3 semanas

    Barcelona, Barcelona, España Nayak Aircraft Services A tiempo completo

    Job Title: Deputy Quality ManagerNayak Aircraft Services is seeking a highly skilled and experienced professional to join our team as a Deputy Quality Manager. This role is responsible for supporting the Quality Manager in ensuring the effective implementation of quality management systems and processes within our organization.Key Responsibilities:Assist the...

  • Deputy Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Nayak Aircraft Service Gmbh & Co. Kg A tiempo completo

    Deputy Quality ManagerNayak Aircraft Service GmbH & Co. KG is a leading provider of airline-independent maintenance services in Europe. We are seeking a highly skilled and experienced professional to join our Quality department in Barcelona.Key Responsibilities:Assist the Quality Manager in ensuring compliance with regulatory requirements and industry...

  • Deputy Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Nayak Aircraft Service Gmbh & Co. Kg A tiempo completo

    Deputy Quality ManagerNayak Aircraft Service GmbH & Co. KG is a leading provider of airline-independent maintenance services in Europe. We are seeking a highly skilled and experienced professional to join our Quality department in Barcelona.Key Responsibilities:Assist the Quality Manager in ensuring compliance with regulatory requirements and industry...

  • Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    Job Title: QMS ManagerCentrient Pharmaceuticals Netherlands is seeking a highly skilled QMS Manager to join its Global Quality team. As a QMS Manager, you will play a critical role in defining and implementing a clear and robust document hierarchy for global documents, standardizing and harmonizing global quality procedures and policies within the global...

  • Quality Manager

    hace 4 semanas

    Barcelona, Barcelona, España Centrient Pharmaceuticals Netherlands A tiempo completo

    Job Title: QMS ManagerCentrient Pharmaceuticals Netherlands is seeking a highly skilled QMS Manager to join its Global Quality team. As a QMS Manager, you will play a critical role in defining and implementing a clear and robust document hierarchy for global documents, standardizing and harmonizing global quality procedures and policies within the global...