Technical Writer
hace 6 días
We are seeking a skilled Technical Writer to join our team at WebBeds. As a Technical Writer, you will play a crucial role in creating high-quality documentation that meets the needs of our Supply partners and customers.
Key Responsibilities- Define Organizational Standards: Develop and maintain documentation standards that align with industry best practices.
- Develop Comprehensive Documentation: Create detailed, user-friendly content that meets the needs of our target audience.
- Understand Products and Services: Gain a deep understanding of our products and services to translate complex information into simple, polished content.
- Write Engaging Content: Develop content that meets the needs of our users, turning insights into language that sets them up for success.
- Develop and Maintain Databases: Create and maintain detailed databases of reference materials, including research, usability tests, and design specifications.
- Research and Write Content: Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements.
- Build Relationships: Build relationships with users of our products and adapt the level of documentation to suit their needs.
- Collaborate with Development and Support: Work with development and support leads to identify documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage.
- Develop Information Architecture Templates: Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration.
- Develop Content in Alternative Media Forms: Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation.
- Bachelor's Degree: Bachelor's degree in a relevant technical field.
- Industry Experience: 3 years+ industry experience as an effective technical writer.
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