Parts Management Specialist
hace 1 mes
The Opportunity
We are seeking a skilled and detail-oriented Parts Management Specialist to join our team at TCR International. This role is crucial for managing stock and customer expectations, ensuring Parts Excellence and top-notch customer service. The ideal candidate will excel under pressure, demonstrate strong leadership, and have a proactive approach.
Key Responsibilities:
Oversee daily activities, prioritizing customer service
Coach and develop staff, leading by TCR/TMS core values
Monitor KPIs and implement action plans
Work with customers to interpret requirements
Provide prompt counter service and respond to calls courteously
Issue materials with correct paperwork and ensure proper booking and delivery
Goods Inward: Check and receipt deliveries, unload vehicles safely
Organize the quarantine area and label new stock items
Ensure parts are sorted for correct locations
Stock Control: Participate in stock counts and reconcile against inventory
Ensure stock items have barcodes and maintain traceability
What We Are Looking For:
Proven experience in a parts role with strong leadership skills
Proficiency in parts catalogue systems and stores procedures
Ability to delegate and inspire others
Customer-focused, organized, and accurate with good IT skills
Knowledge of health and safety regulations; SAP experience preferred
Proven people management experience in a fast-paced engineering sector
Minimum Level of commercial vehicle knowledge and Level 2 City and Guilds or IMI qualification
Why You'll Love Working With Us:
Streamlined decision-making and employee-focused culture
Support for entrepreneurship and adaptability
Commitment to sustainability since 1999
Competitive salaries, 6% employer pension contribution, 3 x salary Life Assurance, Health Cash Plan, and Employee Assistance Programme (EAP)
About Us:
At TCR International, we revolutionize the aviation industry with integrated solutions for Ground Support Equipment (GSE). With a global presence across 200+ airports, our team of 1700 employees is dedicated to excellence.
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