Senior Programme Manager

hace 3 semanas


Madrid, Madrid, España Amazon Spain Services, S.L.U. A tiempo completo
About the Role

We are seeking a highly skilled Senior Programme Manager to join our Salesforce team in Amazon Spain Services, S.L.U. This is a unique opportunity to lead and implement strategic projects to enhance our Salesforce org, driving business growth and improvement.

Key Responsibilities
  • Define and improve strategies for optimizing Salesforce usage in our organization
  • Develop and deliver a coherent strategy, including design, user requirements, market assessments, scalable delivery plan, adoption strategy, and expansion to new markets
  • Create innovative solutions using data and research to address wider challenges in our organization
  • Take a big-picture approach in analyzing business operations, driving improvements across multiple teams and organizations
  • Work alongside senior leadership to establish and prioritize improvement programmes, seeing them through from start to finish
About the Team

The EU DSP Business Health Team is responsible for building DSP lifecycle insights, coaching tools, and interventions for Business Coaches, designed to increase DSP profitability, performance, reliability, and compliance. The team develops standardized EU country BC mechanisms and leverages in-country best practices to ensure continuous improvement in all EU regions.

Requirements
  • A degree in a relevant field
  • Relevant experience communicating with and influencing a range of stakeholders, including senior management
  • Relevant experience in managing large-scale programmes or projects
  • Detailed knowledge of Salesforce CRM products and experience with implementing Salesforce CRM improvement projects
Preferred Qualifications
  • Advanced or master's degree
  • Lean, Six Sigma, Kaizen, Prince2 certifications, or any other project management certification
  • Relevant experience working in a supply chain, logistics, or operations environment
  • Experience in conceptualizing and implementing operational or supply-chain management improvements
  • Salesforce system admin or Salesforce business analyst certification

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