Digital Experience Research Lead

hace 6 días


Madrid, Madrid, España ABB A tiempo completo
About ABB

At ABB, we're dedicated to addressing global challenges. Our core values - care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - drive our mission to empower everyone to create sustainable solutions.

This role is part of the IS Services globally, contributing to shaping the digital experience of employees within the organization.

Job Description
  • Employee Journey Optimization: Shaping and enhancing the overall digital experience of employees from recruitment to onboarding, development, engagement, and retention when interacting with ABB digital products.
  • Culture Alignment: Creating a positive, inclusive, and productive work environment that aligns with the company's culture and objectives.
Key Responsibilities
  • Users/Consumers Research (qualitative and quantitative)
  • Data Analysis and Interpretation
  • User Interface & User Experience Design
  • Digital Product Design & Development
  • Product Management & Development
  • Process Improvement & Optimization
Requirements
  • Bachelor's Degree in Design or Social Science (Product Design, Communication Design, Service Design, Social Informatics, Psychology)
  • Master's Degree in Human-Computer Interaction / Product Design / Communication Design / Service Design / Consumer Journey / UX Design
  • 10+ years of relevant experience
  • 10+ years of global experience in Business Analytics, Consumer Journeys, Product Design, Digital Design, Product Management, Digitalization, and Consumer Experience (CX) of digital solutions
About You

We value people from different backgrounds. If you have a strong technical skills, analytical mind, and the drive to help us stay ahead of the competition, you are the one we are looking for.

A competitive salary is expected to be around $120,000-$150,000 per year based on location and experience.



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