Strategic Technical Advisor, Cloud Solutions Expert

hace 2 semanas


Madrid, Madrid, España Oracle A tiempo completo
Job Title: Strategic Technical Advisor, Cloud Solutions

Job Summary: We are seeking a highly skilled Strategic Technical Advisor to join our team at Oracle. As a key member of our cloud solutions team, you will provide technical leadership and advice to customers to maximize their satisfaction and ensure the delivery of high-quality services.

Key Responsibilities:

  • Provide technical leadership and advice to customers to maximize their satisfaction and ensure the delivery of high-quality services.
  • Work closely with customers, technical account managers, and other stakeholders to ensure the delivery of services described in the contract.
  • Identify and address technical gaps and issues to ensure the delivery of services.
  • Develop and maintain technical skills and knowledge to stay up-to-date with the latest cloud solutions and technologies.
  • Collaborate with cross-functional teams to ensure the delivery of services and identify opportunities for improvement.

Requirements:

  • 10+ years of experience in a senior technical role within an IT support organization.
  • Expert-level expertise in Oracle software products and cloud-based services.
  • Strong background and work experience in an IT support discipline.
  • Excellent written, verbal, and presentation communication skills in English.
  • Proven ability to work with English-speaking customers and Fortune 100 customers in pressured or escalation situations.

About Us: Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We are committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.

Why Join Us: At Oracle, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' needs.


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