Strategic Technical Advisor, Cloud Solutions Expert
hace 2 semanas
Job Summary: We are seeking a highly skilled Strategic Technical Advisor to join our team at Oracle. As a key member of our cloud solutions team, you will provide technical leadership and advice to customers to maximize their satisfaction and ensure the delivery of high-quality services.
Key Responsibilities:
- Provide technical leadership and advice to customers to maximize their satisfaction and ensure the delivery of high-quality services.
- Work closely with customers, technical account managers, and other stakeholders to ensure the delivery of services described in the contract.
- Identify and address technical gaps and issues to ensure the delivery of services.
- Develop and maintain technical skills and knowledge to stay up-to-date with the latest cloud solutions and technologies.
- Collaborate with cross-functional teams to ensure the delivery of services and identify opportunities for improvement.
Requirements:
- 10+ years of experience in a senior technical role within an IT support organization.
- Expert-level expertise in Oracle software products and cloud-based services.
- Strong background and work experience in an IT support discipline.
- Excellent written, verbal, and presentation communication skills in English.
- Proven ability to work with English-speaking customers and Fortune 100 customers in pressured or escalation situations.
About Us: Oracle is a world leader in cloud solutions, using tomorrow's technology to tackle today's problems. We are committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency.
Why Join Us: At Oracle, we value our employees and offer a range of benefits and opportunities for growth and development. We are committed to creating a work environment that is inclusive, diverse, and supportive of our employees' needs.
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