Senior Project Management Consultant
hace 3 días
As a Senior Project Management Consultant at Adp, Inc., you will play a key role in supporting multi-country payroll implementations. This position requires excellent knowledge and experience with project management methodologies, as well as strong communication and cross-cultural skills to collaborate with global team members. You will work closely with Celergo's global partners to help clients analyze and implement payroll regulations in accordance with legislation and ensure the highest level of service.
Responsibilities:
- Act as the client's privileged contact in the implementation process, working closely with Celergo's global partners to analyze and implement payroll regulations.
- Perform analysis activities to define the required technical specifications of the information system that meet the customer configuration needs.
- Conduct global kick off calls, create project charters, roll out plans, and project plans for all countries in scope, ensuring that all milestones and timelines are respected by the client and in-country partners.
- Ensure the client respects the implementation window as per the contract agreement.
- Ensure all related tools are constantly updated and billing information is accurate, so that customers are properly invoiced.
- Assist with the global implementation process, working closely with Celergo's global partners.
- Analyze the client's organization (information channel, interface, etc.).
- Configure regulatory settings in the global ADP platform (CGC).
- Develop, test, and optimize the global solution according to the customer's specifications, ensuring all steps are followed in the system to allow correct invoicing process.
- Organize and support meetings with key stakeholders as needed to review project status, discuss, and review issues.
- Provide status reporting and responsive feedback to management and senior leadership.
- Provide action plans and issue resolution, as appropriate.
- Explain payroll (compensation, benefits, etc.) and its financial implications to clients.
- Clearly explain country-specific payroll issues to clients with the help of in-country partners.
- Train clients through online demonstrations using our payroll technology.
- Serve as a point of contact for client inquiries, invoicing, and fulfillment regarding client-impacting issues throughout implementation.
- Review Excel documents and verify figures using basic accounting knowledge.
- Relay pertinent payroll information to our global partners in a timely manner.
- Excellent verbal and written communication skills, as well as strong presentation and interpersonal skills.
- Ability to work under pressure while maintaining a professional demeanor.
- Ability to problem-solve and seek alternative solutions.
- Travel to client locations when required.
Qualifications:
- Education: Bachelor's degree from a four-year college or university.
- Experience:
- Other Skills and Abilities:
- Bilingual language skills are preferred.
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