Hotel Guest Experience Specialist

hace 6 días


Barcelona, Barcelona, España Itt1878 A tiempo completo
About the Role

We are looking for an experienced Concierge Agent to join our Concierge department at Itt1878. As a key member of our team, you will be responsible for providing exceptional guest experiences, ensuring seamless travel arrangements, and showcasing the beauty of Barcelona.

The ideal candidate will possess excellent communication skills, a warm and welcoming demeanor, and a passion for delivering personalized service. If you thrive in a fast-paced environment and take pride in creating unforgettable memories for our guests, we encourage you to apply.

Responsibilities
  • Offer expert advice on city attractions, directions, and transportation options.
  • Develop and maintain comprehensive knowledge of local events, hidden gems, and cultural activities.
  • Collaborate with colleagues to ensure seamless execution of guest requests and preferences.
  • Maintain accurate records of guest interactions and provide timely follow-up as needed.

We offer a dynamic and supportive work environment, opportunities for professional growth, and a chance to be part of a world-class hotel team. If you're passionate about delivering exceptional service and making every guest feel like royalty, apply now



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