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hace 2 meses
We are seeking a highly skilled Strategic Account Manager Chains to join our team at WebBeds. As a key member of our Chains team, you will be responsible for managing existing key chain strategic partnerships and building a portfolio of new chain strategic partners in Europe to drive chain performance.
Key Responsibilities:- Manage existing key chain strategic partnerships and build portfolio of new chain strategic partners in Europe to drive chain performance.
- Define targeted actions and design strategy road map to achieve agreed KPI's, drive incremental business opportunities, and increase WebBeds' market share.
- Ensure chain contracts are (re)negotiated within specified deadline to ensure WebBeds has the best commercial conditions to drive relevant business for the chain.
- Organize quarterly business reviews and bi-monthly engagement with key contacts of the Chain Partners, to discuss results and to build and/or maintain relationships.
- Drive optimization of chain global product, inventory and pricing supported by Partner Success, Supplier Optimization, and Contract Managers in destination.
- Partner with Contracting Teams in all regions, encouraging and promoting teamwork and commercial performance for contracting with specific hotels and regions.
- Work in partnership with supplier connectivity and loading teams to onboard new chains via preferred connectivity and to maintain the connection to deliver the right supply to our customers.
- Monitor on a regular basis the performance of the chain supplier including production, pricing, and availability to ensure competitiveness in market.
- Primary liaison with the assigned hotel chain partners to deconstruct challenges and develop solutions approach adaptable for all the platforms.
- Support various teams including regional contracting, customer support, and supplier connectivity as escalation point regarding availability and service issues.
- Negotiate exclusive deals, value adds and overrides, and identify marketing opportunities for each chain, per region, by Market for all WebBeds platform.
- Attend tradeshows and network opportunities within region to engage with Chain Partners and prospect new opportunities.
- Consult and agree with the Director of Chains regarding new chain opportunities and additions to product.
- As part of the chains team, circulate and facilitate shared special deals, flash sales, and additional supply with WebBeds Sales Team to ensure maximum promotion of WebBeds content.
- Co-operate with Health and Safety team to ensure reports are completed and up to date.
- Communicate both internally and externally in a professional manner in keeping with corporate guidelines.
- Contracting experience gained with the hotel- and/or travel industry.
- Able to develop and maintain strong, trusting, and meaningful connections with hotel chains.
- Educated to degree level of equivalent or equivalent professional qualification.
- Fluent in English.
- Open to frequent travel.
- Strong negotiation skills, strategic view, commercial acumen, pro-active, dynamic, passionate, and a team player.
- Highly accurate with an excellent attention to detail.
- Well-developed written and verbal communication skills.
- Highly developed analytical skills, and proficient use of Microsoft office, especially Excel applications.
- Proactive, with ability to offer solutions to issues encountered.
- Personable with lots of enthusiasm and a "can do" attitude.
- Ability to work independently as well as part of the team.
- Min 4 years contracting experience in hotel- and/or travel industry (OTAs, Bedbanks, Tour Operators).
- Experienced in contracting Chains in Europe.
- Understanding of current contracting landscape (dynamic and static models).
- Fluent in another European language.
We are a wholesale global travel organization with 1500+ people speaking 50+ languages in 120+ cites across 50+ countries. We partner with over 430,000 properties in more than 15,000 destinations and work with more than 44,000 travel companies in 139 source markets. We have an amazing Technology team focused on delivering valuable outcomes using innovative tech and creative & lateral thinking.
We are a subsidiary of Webjet Limited (ASX: WEB) – an ASX 200 listed company operating a global digital travel business. We are a dynamic environment with the chance to grow, influence & impact change. We have a culture built on collaboration, empowerment, and innovation. Find out more about the WebBeds business at https://www.webbeds.com/.
