Scientific Applications Specialist

hace 3 semanas


Madrid, Madrid, España Thermo Fisher Scientific A tiempo completo

Unlock Your Potential as a Technical Application Scientist

At Thermo Fisher Scientific, you'll embark on a journey that ignites your passion for science. As a Technical Application Scientist, you'll engage with researchers, address captivating inquiries, and collaborate with various departments to devise innovative solutions to complex challenges.

Key Responsibilities:

  • Provide technical support for Thermo Fisher Scientific laboratory plastics by addressing customer inquiries via available resources and collaborating with internal experts.
  • Accurately document relevant information from customer interactions in our Customer Relationship Management system, contributing to continuous improvement efforts.
  • Make recommendations for improvements to our knowledge databases, websites, and other company-managed technical resources.
  • Deliver technical updates to colleagues and actively participate in department meetings.
  • Participate in frequent training on products and continuing education on our new applications and technologies.

Requirements:

  • Master's degree in a life sciences or similar field or Bachelor's degree with 3+ years of laboratory experience and strong scientific/research background required.
  • Prior experience in customer service or a customer-facing role is a strong plus.
  • Fluency in English and German for both written and verbal communication is a requirement.
  • Customer-focused approach, proven ability to quickly learn large amounts of new, complex technical information, and ability to balance multiple tasks while ensuring timely and accurate completion.

Benefits:

  • Outstanding development and career prospects in a globally growing company.
  • A corporate culture in which integrity, involvement, intensity, and innovation are lived.
  • Individual training and education programs.


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