Empleos actuales relacionados con KAM Support Team Leader - Madrid, Madrid - Kone México

  • KAM Support Team Leader

    hace 2 semanas

    Madrid, Madrid, España KONE A tiempo completo

    As a Team Leader for Customer Experience, you will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the effective implementation and execution of the organization's customer service and administration strategy.Document Management and KAM Support Team Leader will execute customer centricity in their respective...

  • Kam Support Team Leader

    hace 1 semana

    Madrid, Madrid, España Kone A tiempo completo

    Job Title: Kam Support Team LeaderJob Summary: We are seeking a highly skilled Team Leader to manage, evaluate, develop, and lead our Customer Service teams. The ideal candidate will have a strong background in customer service, team leadership, and communication.Key Responsibilities:Manage and lead Customer Service teams to ensure excellent customer...

  • KAM Support Team Leader

    hace 2 semanas

    Madrid, Madrid, España KONE A tiempo completo

    The role of Team Leader is responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the effective implementation and execution of the organization's customer service and administration strategy.As a Team Leader for Customer Experience, you will be responsible for executing customer centricity in your respective team...

  • KAM Support Team Leader

    hace 1 semana

    Madrid, Madrid, España KONE A tiempo completo

    The role of Team Leader at KONE is to manage, evaluate, develop, and lead Customer Service teams to ensure the organization's customer service and administration strategy is implemented and executed effectively, consistently, and according to established guidelines and budgets.As a Team Leader, you will execute customer centricity in your respective team...

  • Norwegian Team Leader for Customer Support

    hace 1 semana

    Madrid, Madrid, España Viking A tiempo completo

    We're seeking a skilled Team Leader to lead our Norwegian customer support team. As a Team Leader, you'll play a crucial role in ensuring our customers receive top-notch service. Your daily routine will involve coaching and assisting employees to provide excellent support, actively engaging with customers, and collaborating with the team to achieve our...

  • Team Leader

    hace 3 semanas

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    Job Title: Team LeaderJoin our team as a Team Leader and take on a challenging role that requires strong leadership and operational management skills.About the RoleWe are seeking a highly motivated and experienced Team Leader to lead our Sustainable Product and Supply Chain (SP&SC) team across multiple countries in the Business Unit. As a Team Leader, you...

  • Team Leader

    hace 3 semanas

    Madrid, Madrid, España Environmental Resources Management (Erm) A tiempo completo

    Job Title: Team LeaderJoin our team as a Team Leader and take on a challenging role that requires strong leadership and operational management skills.About the RoleWe are seeking a highly motivated and experienced Team Leader to lead our Sustainable Product and Supply Chain (SP&SC) team across multiple countries in the Business Unit. As a Team Leader, you...

  • Customer Support Team Leader With Dutch/Flemish Expertise

    hace 2 semanas

    Madrid, Madrid, España Wibit Consulting & Services (Wibitcs) A tiempo completo

    We are seeking a highly skilled Team Leader to join our Customer Support team in Riga, Latvia. The ideal candidate will have a strong background in customer support and experience in leading teams.Key Responsibilities:Motivate and develop team members to achieve high performanceDrive process performance to meet and exceed SLA deliverablesManage and delegate...

  • Team Leader

    hace 2 semanas

    Madrid, Madrid, España Manolo Bakes A tiempo completo

    Join Manolo Bakes Team as a Team LeaderWe are looking for a highly experienced Team Leader to join our team at Manolo Bakes. As a Team Leader, you will be responsible for managing a team of staff, ensuring excellent customer service, and maintaining high standards of quality and safety in our café and bakery.Key Responsibilities:Manage a team of staff,...

  • Team Leader

    hace 2 semanas

    Madrid, Madrid, España Manolo Bakes A tiempo completo

    Join Manolo Bakes Team as a Team LeaderWe are looking for a highly experienced Team Leader to join our team at Manolo Bakes. As a Team Leader, you will be responsible for managing a team of staff, ensuring excellent customer service, and maintaining high standards of quality and safety in our café and bakery.Key Responsibilities:Manage a team of staff,...

  • Fraud Team Leader

    hace 2 semanas

    Madrid, Madrid, España AMEX A tiempo completo

    Unlock Your Potential as a Fraud Team Leader at AMEXWe're seeking a seasoned leader to join our Fraud Team, driving world-class fraud servicing to our customers. As a Fraud Team Leader, you'll be responsible for leading a team of Account Protection Specialists, ensuring seamless customer experiences, and minimizing fraud losses.Key Responsibilities:Lead a...

  • Care Team Leader

    hace 1 semana

    Madrid, Madrid, España Bluebird Care A tiempo completo

    Job Title: Care Team LeaderJob Summary: We are seeking a highly skilled and compassionate Care Team Leader to join our team at Bluebird Care. As a Care Team Leader, you will be responsible for leading a team of care workers and ensuring that our clients receive the highest level of care and support.Key Responsibilities:Writing person-centred care...

  • Team Leader

    hace 3 semanas

    Madrid, Madrid, España Transcom A tiempo completo

    About the RoleWe're seeking a highly motivated and experienced Team Leader to join our team at Transcom. As a Team Leader, you will be responsible for leading a team of Customer Service Specialists and ensuring they have the necessary skills and knowledge to deliver exceptional customer experiences.Key ResponsibilitiesLead and manage a team of Customer...

  • Team Leader

    hace 3 semanas

    Madrid, Madrid, España Transcom A tiempo completo

    About the RoleWe're seeking a highly motivated and experienced Team Leader to join our team at Transcom. As a Team Leader, you will be responsible for leading a team of Customer Service Specialists and ensuring they have the necessary skills and knowledge to deliver exceptional customer experiences.Key ResponsibilitiesLead and manage a team of Customer...

  • Team Leader

    hace 2 semanas

    Madrid, Madrid, España Sykes A tiempo completo

    Job Title: Team LeaderWe are seeking a highly skilled Team Leader to join our team at Sykes. As a Team Leader, you will be responsible for managing a team of customer service representatives and ensuring that they provide exceptional service to our clients.Key Responsibilities:* Manage a team of customer service representatives* Ensure that team members meet...

  • Team Leader

    hace 3 semanas

    Madrid, Madrid, España Ryanair A tiempo completo

    Job Title: Team LeaderAt Ryanair, we are seeking a highly motivated and experienced Team Leader to join our Ground Handling team at Madrid Airport. As a Team Leader, you will be responsible for leading a team of Ground Handling agents to ensure the safe and efficient handling of aircraft, passengers, and cargo.Key Responsibilities:Lead a team of Ground...

  • Team Leader

    hace 3 semanas

    Madrid, Madrid, España Ryanair A tiempo completo

    Job Title: Team LeaderAt Ryanair, we are seeking a highly motivated and experienced Team Leader to join our Ground Handling team at Madrid Airport. As a Team Leader, you will be responsible for leading a team of Ground Handling agents to ensure the safe and efficient handling of aircraft, passengers, and cargo.Key Responsibilities:Lead a team of Ground...

  • Operations Team Leader

    hace 3 semanas

    Madrid, Madrid, España American Express A tiempo completo

    Lead the Way with American ExpressWe're seeking a seasoned leader to join our team as an Operations Team Leader. As a key member of our customer service team, you'll be responsible for driving business metrics and KPIs, ensuring exceptional customer experiences, and leading a high-performing team.Key Responsibilities:Drive business metrics and KPIs,...

  • Operations Team Leader

    hace 3 semanas

    Madrid, Madrid, España American Express A tiempo completo

    Lead the Way with American ExpressWe're seeking a seasoned leader to join our team as an Operations Team Leader. As a key member of our customer service team, you'll be responsible for driving business metrics and KPIs, ensuring exceptional customer experiences, and leading a high-performing team.Key Responsibilities:Drive business metrics and KPIs,...

  • Operations Team Leader

    hace 2 meses

    Madrid, Madrid, España American Express A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced leader to join our team as an Operations Team Leader. As a key member of our leadership team, you will be responsible for driving business metrics and KPIs, ensuring exceptional customer service, and leading a team of customer service representatives.Key ResponsibilitiesDrive business metrics and...

KAM Support Team Leader

hace 2 meses

Madrid, Madrid, España Kone México A tiempo completo

Job Summary:

The Team Leader will be responsible for managing, evaluating, developing, and leading Customer Service teams to ensure the effective implementation and execution of the organization's customer service and administration strategy.

Key Responsibilities:

  • Manage and lead Customer Service teams to achieve operational excellence and meet key performance indicators (KPIs).
  • Develop and implement strategies to improve customer experience and satisfaction.
  • Monitor and analyze customer service data to identify areas for improvement.
  • Ensure compliance with company policies and procedures.
  • Manage team budgets and resources effectively.
  • Develop and maintain a collaborative and inclusive work environment.
  • Provide coaching and development opportunities for team members.
  • Stay up-to-date with industry trends and best practices in customer service.

Requirements:

  • Native speaker of Spanish with a good level of English and Italian/Portuguese language skills.
  • People leadership skills and experience in team management.
  • IT knowledge and experience in customer service or administration.
  • Customer management skills and experience in handling customer complaints.
  • Higher vocational diploma in technical or commercial sciences.

About KONE México:

KONE México is a leading provider of elevator and escalator solutions. We are committed to creating a collaborative and innovative work environment where employees can grow and develop their careers. We value diversity, equity, and inclusion and strive to create a workplace where everyone feels valued and respected.