International Project Coordinator
hace 3 semanas
Company Overview:
Sagan bridges the gap between global talent and US-based businesses, connecting candidates from vibrant regions with leading American companies. Discover a world of career possibilities with Sagan.
About the Company: We represent a high-growth, direct-to-consumer startup disrupting the plumbing and home services industry. With rapid revenue growth over the past two years and a mission to become a market leader in the next 30 years, the company fosters a startup spirit focused on innovation, quality, and customer satisfaction.
Job Description: As our Field Project Manager, you will oversee and enhance our technician reporting system to drive collaboration, efficiency, and service quality. This role involves managing the end-to-end process of reporting workflows, ensuring effective collaboration with field technicians, sales, installation teams, and development teams, as well as optimizing system functionalities to meet evolving company needs.
Key Responsibilities:
- Process Ownership: Serve as the main point of contact for all matters regarding the reporting system, overseeing its entire lifecycle.
- Stakeholder Collaboration: Collaborate closely with sales, installation, and management teams to gather feedback and improve system usability.
- Continuous Improvement: Analyze data and feedback to identify enhancements, working closely with developers to implement updates.
- Metrics & Reporting: Establish and monitor key performance indicators (KPIs) to assess system effectiveness.
- Training & Documentation: Create and update comprehensive documentation for system processes.
Qualifications:
- 2+ years of experience in process management, technical project management, or related field.
- Familiarity with software development and data analysis to facilitate effective collaboration with developers and analysts.
- Proficiency in English, with excellent written and verbal communication skills.
- Strong project management abilities to drive cross-functional initiatives and align with company objectives.
- Highly detail-oriented with a process-driven approach.
Salary:Up to $2000 USD per month. Please note that salary may vary based on location and other factors.
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