Membership Program Manager
hace 4 días
Overview
The European Society for Blood and Marrow Transplantation (EBMT) is a non-profit medical organization dedicated to advancing the field of blood and marrow transplantation.
We are seeking an experienced Membership Program Manager to oversee our Registry and Membership helpdesk team and lead membership programs.
Job Description
As a key member of our international team, you will be responsible for developing and executing strategies to attract, engage, and retain members. Your mission is to ensure a dynamic and thriving membership base that supports our mission: Save and improve the lives of patients with blood-related disorders.
You will lead and manage the Registry and Membership helpdesk team, ensuring they deliver exceptional support and timely resolutions to member inquiries. Additionally, you will contribute to the EBMT's strategic planning with a focus on membership growth and innovation.
Key Responsibilities
- Develop and execute strategies to attract, engage, and retain members
- Lead and manage the Registry and Membership helpdesk team
- Contribute to the EBMT's strategic planning with a focus on membership growth and innovation
- Represent EBMT at conferences, meetings, and other industry events to advocate for and promote membership initiatives
Requirements
- Masters' degree in Business Administration, Marketing, Communications, or a related field
- 5 years' experience in a similar position with experience leading people
- Demonstrated team management skills, including experience managing helpdesk or support teams
- Broad experience in project management with the ability to prioritize multiple tasks effectively
- Experience in budget management and financial reporting
Benefits
- Be part of a non-profit society where you can make a difference
- Work alongside a multicultural and diverse international team
- Hybrid model based at Barcelona EBMT offices 2 days per week and working remotely 3 days
- Full-time position and indefinite contract (37.5 hours)
- Flexible working hours (starting from 8 to 10 am and finish accordingly)
- 26 days of vacation per year
- Salary: €43,231 - €50,343 gross per year (depending on experience)
- Addition benefits include private health insurance, monthly supplement to support nursery costs, support in training and professional development, some foreign travel, and after 1 year of work with us, you will receive a one-off payment of €800 gross to help you set up your home office
About Us
We offer a unique opportunity to be part of a non-profit society where you can make a difference. As a key player in our international organization, you will have the chance to work alongside a multicultural and diverse team, contributing to the advancement of blood and marrow transplantation.
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