Renewable Energy Support Specialist

hace 1 semana


Madrid, Madrid, España Green Eagle Solutions A tiempo completo

About Us


Green Eagle Solutions is a pioneering tech company in the renewable energy sector, accelerating the transition to a carbon-neutral world by enabling fully autonomous renewable energy operations.


We offer a cutting-edge SaaS platform, ARSOS, which seamlessly integrates with all types of renewables, utilizing RPA-based remote commands to enhance operational scalability and profitability. Our solution enables green energy production to be more efficient and sustainable.


Job Overview


We are seeking a skilled Renewable Energy Support Specialist to provide top-notch assistance to our customers using our products and services. As a key member of our team, you will be responsible for resolving customer incidents, monitoring server status, and providing expert guidance on the use of our systems.


To succeed in this role, you must be an exceptional communicator who can build trust with our customers. You will play a vital role in helping us maintain our reputation as a company that delivers outstanding customer support for all our after-sales processes.


Responsibilities



  • Provide 24/7 phone and email support for troubleshooting and issue resolution
  • Troubleshoot systems to identify technical issues and resolve them within established Service Level Agreements (SLAs)
  • Build and nurture strong relationships with our clients to ensure unparalleled customer satisfaction
  • Offer expert guidance on the use of our systems to users
  • Monitor server status to identify opportunities for performance improvement and execute preventive maintenance tasks to ensure maximum performance and minimize incidents
  • Ensure backups are reliable and up-to-date as described in the SLA

Requirements



  • Bachelor's degree in IT or engineering, or equivalent experience in system administration and troubleshooting
  • Excellent technical skills in industrial communication protocols (IEC104, Modbus...), OS management (Microsoft and Linux), databases (Oracle, SQL Server, and MySQL), and data analytics (Excel and PowerBI)
  • Strong customer-oriented skills, including effective communication in English (oral and written) at a C1 level
  • Availability to work rotating overnight shifts

Desired Skills



  • Experience in SCADA systems and the energy sector
  • Proficiency in help desk software and remote support tools, such as ticket management and tracking systems (Zendesk, Freshdesk, or Salesforce Service Cloud)
  • Excellent problem-solving and multi-tasking abilities
  • Patience when handling complex cases or customers
  • Customer-oriented skills, time management, and attention to detail
  • Open-mindedness and ability to adapt to a rapidly changing environment

Why Join Us?


We offer a unique opportunity to contribute to the green energy transition, challenge yourself, and accelerate your professional growth. Enjoy flexible compensation, private health insurance, annual training & development bonuses, and free English classes. Experience a dynamic and growing work environment where you can make a meaningful impact.


Job Details


This is a full-time, permanent position offering a competitive salary of €40,000 per annum, commensurate with experience, in Madrid, Spain.



  • Madrid, Madrid, España Q ENERGY A tiempo completo

    Key Responsibilities:As a Renewable Energy Project Specialist at Q ENERGY, you will be responsible for managing all stages of project design, including conceptual and advanced system design, observing regulatory codes, customer requirements, balance of systems, site visits, permitting, and technical support during the construction phase.Key Skills:Project...


  • Madrid, Madrid, España Siemens Gamesa Renewable Energy, S.A. A tiempo completo

    Job SummaryWe are seeking a skilled Electromechanical Service Expert to join our team at Siemens Gamesa Renewable Energy, S.A. As a key member of our operations team, you will play a crucial role in ensuring the smooth operation of our renewable energy solutions.Key ResponsibilitiesPerform technical tasks, including commissioning of products and systems,...


  • Madrid, Madrid, España Q Energy A tiempo completo

    At Q ENERGY, our mission is to shape a sustainable future with innovative green energy solutions. As Europe's leading holistic provider of renewable energy, we offer a unique opportunity for talented professionals to join our team.Company OverviewWe are dedicated to creating a world powered by clean energy. Our core values - responsible, partners, inclusive,...


  • Madrid, Madrid, España Executive Integrity A tiempo completo

    PPA Origination and Negotiation SpecialistOur client, a leading renewable energy company, is seeking an experienced PPA Origination and Negotiation Specialist to join their team. As a key member of the energy transition team, you will be responsible for identifying and developing new PPA opportunities for the company's renewable energy projects.Key...


  • Madrid, Madrid, España Hitachi Vantara Corporation A tiempo completo

    Job DescriptionThis is an exciting opportunity to join Hitachi Vantara Corporation as a Renewable Energy Specialist. The role involves working on various projects related to electrical power systems, renewable energy integration, and sustainability targets.


  • Madrid, Madrid, España Levelten Energy A tiempo completo

    Role PurposeLevelTen Energy is a leading provider of renewable transaction infrastructure, accelerating the energy transition by facilitating frictionless transactions. The company delivers cloud-based software, centralized supply, automated analytics, and transaction expertise required to power the renewable energy economy.The LevelTen Platform is the...


  • Madrid, Madrid, España Renantis A tiempo completo

    Job Title: Renewable Energy SpecialistAbout the Role:We are seeking a highly skilled Renewable Energy Specialist to join our Spanish Consulting & Engineering team. As a key member of our team, you will provide technical support for the Technical Due Diligence process of PV energy projects and perform various activities such as general technical advisory...


  • Madrid, Madrid, España Green Eagle Solutions A tiempo completo

    Green Eagle Solutions is a rapidly growing tech company accelerating the green energy transition by enabling fully autonomous renewable energy operations. Our SaaS platform, ARSOS, seamlessly integrates with all types of renewables, employing RPA-based remote commands to enhance operational scalability and profitability.We are looking for an experienced...


  • Madrid, Madrid, España Siemens Gamesa A tiempo completo

    Empowering a Sustainable FutureSiemens Gamesa is a leading company in the renewable energy sector, and we are seeking a skilled Renewable Energy Specialist to join our team.The successful candidate will be responsible for supporting the ramp-up of new windfarms, training local technicians on new technologies, and planning and executing assigned repair...


  • Madrid, Madrid, España Green Eagle Solutions Sl A tiempo completo

    **Company Overview**Green Eagle Solutions, a pioneering tech company in the renewable energy sector, is accelerating the transition to a carbon-neutral world. Our SaaS platform, ARSOS, integrates seamlessly with all types of renewables, utilizing RPA-based remote commands to enhance operational scalability and profitability. Currently handling 30% of all...


  • Madrid, Madrid, España Green Eagle Solutions A tiempo completo

    As a rapidly growing tech company in the renewable energy sector, Green Eagle Solutions is accelerating the green energy transition by enabling fully autonomous renewable energy operations. Our SaaS platform ARSOS seamlessly integrates with all types of renewables employing RPA-based remote commands to enhance operational scalability and profitability.We are...


  • Madrid, Madrid, España Group-Ips Group A tiempo completo

    **Company Overview:** Group-Ips Group is an international company with a presence in over 10 countries. We specialize in Engineering, Project Management, and Architecture services for industries worldwide.**Job Title:** Renewable Energy Specialist**Estimated Salary Range:** €70,000 - €110,000 per year (based on industry standards and location).**Job...


  • Madrid, Madrid, España Levelten Energy A tiempo completo

    Company Overview: LevelTen Energy is the leading provider of transaction infrastructure for the renewable energy economy. Our platform delivers buyers, sellers, advisors, and financiers the automation software, data management, and standardized contracts needed to facilitate faster, safer renewable energy transactions.About the Role: We are seeking a highly...

  • Content Writer

    hace 4 semanas


    Madrid, Madrid, España Levelten Energy A tiempo completo

    Content Writer - Renewable Energy SpecialistLevel Ten Energy is advancing the energy transition by accelerating the pace of project development and investment in clean energy. As a Content Writer - Renewable Energy Specialist, you will collaborate with various teams across the organization to create content that enhances brand awareness and reinforces Level...


  • Madrid, Madrid, España Leap29 A tiempo completo

    As a Renewable Energy Systems Specialist at Leap29, you will be part of our international wind and solar development team. This 12-month contract is an excellent opportunity to work in Madrid and contribute to the analysis and development of storage systems.Main Responsibilities:Provide technical support to the business development and construction units...


  • Madrid, Madrid, España Executive Integrity A tiempo completo

    Job Title: Renewable Energy PPA SpecialistExecutive Integrity is seeking a highly skilled Renewable Energy PPA Specialist to join our team. As a key member of our renewable energy sector team, you will be responsible for identifying and developing new PPA opportunities for Qualitas Energy's renewable energy projects.Key Responsibilities:Originate and...


  • Madrid, Madrid, España Markel Corporation A tiempo completo

    **About the Role**We are seeking a highly skilled individual to join our team as a Renewable Energy Project Support Specialist in our Spanish office.The ideal candidate will play a critical role in supporting the daily operations of our underwriting department, ensuring smooth processes and assisting underwriters with renewable energy projects across...


  • Madrid, Madrid, España Edp Renewables A tiempo completo

    About EDP RenewablesEDP Renewables is a global leader in the renewable energy sector, with a strong presence in 28 markets. Our company is part of EDP, a global energy group present in around 30 markets, with a focus on renewable energies. With over 45 years of experience, we have established ourselves as a key player in the energy transition.Job...


  • Madrid, Madrid, España Nordex A tiempo completo

    About NordexNordex, a leading manufacturer of wind energy plants in the on-shore segment, has been pioneering sustainable energy solutions for around 35 years. With over 52 GW installed capacity worldwide, our turbines supply clean energy to more than 80% of the global market, making us one of the largest companies in the wind industry.Our diverse team of...


  • Madrid, Madrid, España Https:Www.Energyjobline.ComSitemap A tiempo completo

    Job SummaryWe are seeking a skilled Renewable Energy Systems Specialist to join our team at Siemens Gamesa. This role involves supporting the electrical design of renewable energy projects, ensuring they meet pre-defined budgets, deadlines, and quality requirements.About UsSiemens Gamesa is a leading player in the renewable energy sector, committed to...