Digital Operations Excellence Specialist
hace 3 días
Overview: Deliverect is revolutionizing the hospitality and Q-commerce sectors with cutting-edge technological solutions. Our mission is to empower ambitious individuals to make a positive impact on business while developing their professional careers.
Your Impact: As a Business Operations Analyst at Deliverect, you will drive operational excellence through various operational functions in the company. You will streamline workflows, enhance data integrity, and optimize platform usage for internal teams. Collaborating with management and stakeholders, you will provide actionable insights, manage key projects, and foster efficiency across the business.
A Typical Day:
- Support Commercial teams by streamlining and improving operational processes, workflows, and systems.
- Utilize strong knowledge of Hubspot to oversee Marketing, Partnerships & Sales process improvements from lead capture to attribution, as well as optimizing lead & account management processes.
- Drive improvements to how we leverage data across Deliverect systems, maintaining data quality and cleanliness, and overseeing data compliance processes.
- Collaborate with management and senior stakeholders to understand operational needs and provide assistance or valuable insights.
- Take ownership of day-to-day operational tasks, identify areas for improvement, and develop innovative solutions.
- Conduct training sessions to educate other departments on new processes or system updates.
- Use data evaluation and strategic thinking to identify areas for improvement and develop innovative solutions for process enhancements.
- Demonstrate strong time management skills to meet project deadlines and deliver high-quality results.
Your Expertise: Proven experience with Go-to-market or Marketing Operations. Well-versed in Marketing Operations (lead management and attribution, account-based marketing, best practices in campaign execution, and marketing KPI reporting). Strong knowledge of CRM platforms (Planhat and/or Hubspot preferred). Experience working with SaaS/B2B tech companies is highly desirable. Excellent project management skills, including the ability to handle multiple tasks simultaneously. Eagerness to learn and a proactive attitude towards taking on new challenges.
Salary: $80,000 - $110,000 per year, depending on experience and qualifications. Deliverect offers a competitive salary package that includes additional benefits, such as health insurance, retirement plans, and paid time off. We believe in recognizing and rewarding our team members' hard work and dedication, so we offer regular performance reviews and opportunities for career growth and advancement.
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