Chief Engineer Assistant

hace 1 mes

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Marriott A tiempo completo
Job Summary

As Assistant Chief Engineer at Marriott International, you will assist the department head in managing the budget, capital expenditures, preventative maintenance, and energy conservation. Key responsibilities include maintaining the building and grounds with a focus on safety, security, and asset protection, as well as assigning, tracking, and following up on work orders assigned to staff and contractors. This role also involves helping to increase guest and employee satisfaction through effective communications and training.

Key ResponsibilitiesSupporting Property Operations

- Supervise the distribution of repair work orders

- Ensure property policies are administered fairly and consistently

- Assist in effectively planning, scheduling, and evaluating preventative maintenance programs

- Establish and maintain open, collaborative relationships with employees

- Monitor timeliness and quality of completion of repair work orders

- Supervise Engineering and related areas in the absence of the Director of Engineering

Maintaining Property Standards

- Inspect and evaluate the physical condition of facilities to determine the type of work required

- Maintain accurate logs and records as required

- Operate generators and fire pumps as necessary

- Provide emergency response services 24/7

- Repair equipment (e.g., refrigeration, laundry) as necessary

Ensuring Exceptional Customer Service

- Empower employees to provide excellent customer service

- Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement

- Set a positive example for guest relations

Conducting Human Resources Activities

- Help train employees in safety procedures

- Support a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job

- Communicate performance expectations in accordance with job descriptions for each position

- Ensure disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process

- Assist as needed in the interviewing and hiring of employee team members with the appropriate skills

- Participate in the employee performance appraisal process, providing feedback as needed

- Use all available on-the-job training tools for employees

- Solicit employee feedback

- Supervise staffing levels to ensure that guest service, operational needs, and financial objectives are met

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