Retail Store Manager
hace 6 días
Job Summary
We are seeking a highly motivated and experienced Retail Store Manager to join our dynamic team at Amorino. As a key member of our sales team, you will be responsible for driving sales growth, providing exceptional customer service, and maintaining a high level of store operations.
Key Responsibilities
- Welcome and guide customers, providing them with a personalized shopping experience
- Know all products and recipes perfectly, taking orders and upselling Amorino products
- Provide quality service as a Gelato Artist, preparing all orders as per request and adhering to Amorino guidelines
- Open, close, and maintain the smooth running of store operations, ensuring the proper receipt of product deliveries
- Conduct inventory and restock, maintaining a high level of store appearance and organization
- Work collaboratively with the sales team to achieve sales targets and improve customer satisfaction
Requirements
- Excellent sales and customer service skills
- Ability to work in a fast-paced environment and multitask
- Strong business sense and ability to analyze sales data
- Availability to work a variety of shifts, including evenings and weekends
- Ability to lift up to 25 pounds and stand for long periods of time
What We Offer
- A competitive salary of £9-£10 per hour, depending on experience
- 28 days holiday per year, plus bank holidays
- Manager bonus and outstanding gelato management training
- Possibility to grow into a multi-site role, with opportunities for career advancement
- 50% off all Amorino products and access to our Employee Benefits Scheme
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