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Operations Transformation Leader
hace 1 mes
We're looking for a skilled Operations Transformation Leader to drive operational excellence across multiple clients. This role demands strategic thinking, technical expertise, and excellent communication skills.
Key Responsibilities
- Deliver high-quality services and results to clients, both internally and externally.
- Implement and manage Quality Assurance processes to ensure seamless delivery.
- Analyze client needs and develop tailored solutions.
- Translate technical capabilities into actionable plans for clients.
- Foster a culture of continuous improvement within the team.
About You
To succeed in this role, you'll need:
- +2 years' experience in online music royalty distribution processes (DDEX, CISAC...)
- +4 years' experience in project management, technical account management, or client support in technical environments.
- Excellent communication and interpersonal skills.
- Ability to work effectively with cross-functional teams.
- A strong attention to detail and organizational skills.
We Offer
In return, we provide:
- A competitive salary: €45,000 - €55,000 per year.
- Flexible working hours and location.
- Unlimited time off to recharge and pursue your interests.
- Ongoing training and development opportunities.
- A dynamic, diverse, and inclusive work environment.
BMAT Overview
We're Bmat Music Innovation S.L, a global leader in music innovation. Our team of passionate engineers and music enthusiasts is dedicated to making music live forever. We foster an open-minded and flexible culture that values diversity and promotes learning from each other.
