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French Technical Support Specialist
hace 2 meses
Job Summary
Job Squad is seeking a motivated and enthusiastic French Technical Support Advisor to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical support to our clients via phone and email.
Key Responsibilities
- Maintain strong relationships with clients through effective communication and issue resolution
- Provide in-depth product knowledge to clients
- Efficiently manage incoming incidents, including phone calls and emails
- Collect information from clients, resolve technical issues, and provide solutions
Requirements
- Strong analytical skills and ability to learn new technologies
- Excellent communication and technical skills
- Ability to work in high-pressure situations
- Fluency in French and English, both written and spoken
Benefits
- Full-time contract with 39 hours per week
- 3 months' notice period
- Relocation package including flight ticket and accommodation assistance
About the Role
This is an exciting opportunity to join a well-established company and work in the beautiful city of Barcelona. As a French Technical Support Advisor, you will have the chance to develop your skills and experience in a dynamic and supportive team.
Working Hours
39 hours per week, Monday to Sunday
Additional Benefits
- 25 days' holiday per year
- Relocation assistance (ask the recruiter)
- Trial period: 3 months
- Start date: immediate
