Risk Compliance Advisor
hace 3 días
Company Overview
Dow Jones Risk & Compliance is a leading provider of third-party risk management and regulatory compliance solutions.
We deliver cutting-edge data, research tools, and services to help clients meet anti-money laundering, anti-bribery, anti-corruption, and economic sanctions regulations, mitigating third-party risk effectively.
Job Description
As a Risk Compliance Advisor, you will support clients by highlighting the strengths of our research processes and data, enabling clients to utilize our data to its full potential.
You will act as a liaison with our sales team, clients, and prospective subscribers to ensure meaningful dialogue between our end-users and the Risk & Compliance data creation team.
Key Responsibilities:
- Represent the Risk Compliance research team in dealings with clients, providing insight, documentation, and responding to client queries about Risk & Compliance data and research process.
- Support the sales process by providing thorough and timely information for Request For Proposal (RFP) to highlight the strength of our data and research process.
- Work with the Risk Compliance research, product teams, and other internal stakeholders to handle high-volume questions escalated by prospects and clients correctly and in a timely manner.
- Collaborate with the Senior Director, Risk Compliance, Strategic Client Advisory to ensure clear, consistent, client-facing materials are available and updated.
- Assist in maintaining Salesforce monitoring, logging queries, quality responses, and analyzing queries to spot trends and changing customer requirements.
Requirements and Qualifications
To succeed in this role, you must possess:
- Excellent written and spoken English and at least one other language.
- A minimum of three years' experience working with Risk & Compliance data.
- A proactive approach to problem-solving.
- Experience explaining products, data, or processes to clients and handling complex customer queries.
- A strong sense of urgency by responding immediately to escalated issues and rapidly changing priorities.
- Experience creating clear, concise materials such as editorial guidelines or frequently asked questions documentation.
Benefits
We offer a comprehensive benefits package, including:
- Comprehensive Healthcare Plans.
- Paid Time Off.
- Retirement Plans.
- Lifestyle programs & Wellness Resources.
- Education Benefits.
- Family Care Benefits & Caregiving Support.
- Commuter Transit Program.
- Subscription Discounts.
- Employee Referral Program.
Estimated Salary Range
The estimated annual salary range for this position is $60,000-$80,000, depending on qualifications and experience. We encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups.
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