Senior Quality Assurance Professional in Lisbon
hace 8 horas
Are you detail-oriented and passionate about improving business processes? As a Senior Quality Assurance Professional, you will play a vital role in ensuring the overall quality of our customer support team. Your responsibilities will include analyzing top issues, mentoring agents on quality, delivering training on new or changing policies, and developing process documentation.
Your impact working as a Senior Quality Assurance Professional:
- Working closely with other departments to identify areas for improvement
- Mentoring agents to enhance their quality skills
- Developing and implementing process improvements
- Managing investigations into escalations of inaccurate decisions
Requirements and qualifications:
- You have a native level of Dutch or Flemish and a B2/C1 level of English
- 2 years of relevant work experience in a Shared Service Center or comparable environment
- Preferably 1 year of experience within quality control/analysis or an audit
- Able to adapt quickly to changes in workflows
What's in it for you?
We offer a competitive salary range (€45,000 - €65,000 per annum) depending on your experience, along with other benefits such as private healthcare, life insurance, language courses, and cafeteria benefits. You'll also enjoy a pleasant and inspiring working atmosphere, opportunities for professional development, and a clear career path. Additionally, we offer relocation packages to support your move to Lisbon.
About us:
At Blu Selection, we're a diverse community of over 300,000 people working together. Our team is caring and supportive, and we believe in continuous improvement to take our careers to new places. We're seeking a highly skilled Senior Quality Assurance Professional to join our team in sunny Lisbon.
-
Senior Quality Assurance Specialist
hace 4 semanas
Madrid, Madrid, España Nn Group A tiempo completo**Job Title:** Senior Quality Assurance SpecialistWe are seeking a skilled Senior Quality Assurance Specialist to join our team at Nn Group. As a key member of our QA team, you will be responsible for ensuring the high quality of our technology solutions.Key Responsibilities:Identify potential malfunctions and determine their importance levelMonitor the...
-
Madrid, Madrid, España Blu Selection A tiempo completoWe are seeking a detail-oriented Senior Quality Assurance Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for ensuring the highest quality standards by analyzing weak points and performing audits on tickets.Your responsibilities as a Senior Quality Assurance Specialist:Work closely with other...
-
Senior Quality Assurance Specialist
hace 3 semanas
Madrid, Madrid, España Dac Beachcroft Llp A tiempo completoCompany OverviewDAC Beachcroft LLP, a leading law firm, is seeking an experienced Senior Quality Assurance Specialist to join their Quality Team. With a strong focus on quality and risk management, the successful candidate will play a crucial role in ensuring compliance with policies, controls, and procedures across the organization.Job SummaryWe are...
-
Senior Quality Assurance Specialist
hace 7 horas
Madrid, Madrid, España Pentasia A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Pentasia. As a key member of our quality assurance department, you will play a critical role in ensuring the highest quality of our digital asset integration services.
-
Senior Quality Assurance Lead
hace 4 semanas
Madrid, Madrid, España Backbase A tiempo completoJob Title:Senior Quality Assurance LeadAbout the Role:We are seeking a highly skilled and experienced Senior Quality Assurance Lead to join our team at Backbase. As a key member of our QA team, you will play a vital role in ensuring the high quality of our digital banking platform.Key Responsibilities:Create initial test strategies for products, subsystems,...
-
Senior Quality Assurance Expert
hace 3 semanas
Madrid, Madrid, España Msx International Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Senior Quality Assurance Expert to join our team at Msx International Inc. in an exciting opportunity to shape the customer experience.About the RoleThe Senior Quality Assurance Expert will be responsible for monitoring and evaluating the quality of customer service interactions to ensure compliance with project...
-
Senior Quality Assurance Engineer
hace 23 horas
Madrid, Madrid, España Play'N Go A tiempo completoAbout the RoleAt Play'n GO, we are looking for an experienced Senior Quality Assurance Engineer to join our team. In this role, you will play a key part in ensuring that our games meet the highest quality standards.
-
Senior Quality Assurance Director
hace 3 semanas
Madrid, Madrid, España Sapiens International A tiempo completoJob Title:Senior Quality Assurance DirectorJob Summary:We are seeking an experienced Senior Quality Assurance Director to lead our QA team and ensure the delivery of high-quality software solutions. The ideal candidate will have a strong technical background, excellent leadership skills, and the ability to communicate effectively with cross-functional...
-
Senior Quality Assurance Manager
hace 3 semanas
Madrid, Madrid, España Takeda A tiempo completoJob SummaryAs a Senior Quality Assurance Manager at Takeda, you will play a pivotal role in ensuring the highest standards of quality in our medicinal products. Located in Madrid, Spain, this full-time position offers a unique opportunity to drive excellence and contribute to better health outcomes for patients worldwide.
-
Senior Quality Assurance Expert
hace 23 horas
Madrid, Madrid, España Alk Nordic AS A tiempo completoAlk Nordic A/S is a global pharmaceutical company that helps people living with allergy. We are committed to improving quality, economy, and social responsibility. As a Senior QA Specialist, you will provide support for and be directly responsible for a range of Quality Assurance functions. This position will contribute to ensuring the performance of...
-
Senior Director, Quality Assurance and Compliance
hace 4 semanas
Madrid, Madrid, España Merck A tiempo completo**Job Summary:**We are seeking a highly experienced Senior Director, Quality Assurance and Compliance to lead our Contract Testing Labs (CTL) team. In this role, you will be responsible for managing a team of Quality Assurance professionals, overseeing sample management and testing, ensuring compliance with company policies and regulations, and driving...
-
Senior Quality Assurance Manager
hace 23 horas
Madrid, Madrid, España Tüv Rheinland A tiempo completoEstablish a strong quality assurance presence at Tüv Rheinland, overseeing all aspects of test management to ensure our software meets the highest standards.We are seeking an experienced Senior Quality Assurance Manager to join our team. As a key member of our quality assurance department, you will be responsible for designing and executing effective test...
-
Quality Assurance and Automation Professional
hace 4 semanas
Madrid, Madrid, España INNOCV Solutions S.L.U. A tiempo completoIn this exciting role as a Software Quality Assurance Engineer at INNOCV Solutions S.L.U., you will have the opportunity to make a significant impact on the quality and reliability of our software products.Main ResponsibilitiesDevelop and execute thorough testing plans, incorporating both manual and automated testing techniques.Analyze and resolve defects,...
-
Senior Software Quality Assurance Engineer
hace 1 mes
Madrid, Madrid, España SoftwareOne A tiempo completoSenior QA Engineer for Software Marketplace PlatformsSoftwareOne is seeking a highly skilled Senior QA Engineer to join their dynamic QA Department. As a key team member, you will play a crucial role in ensuring the Marketplace Platform meets the highest standards of quality. Collaborating closely with Development, Product Management, Technical Support, and...
-
Senior Quality Assurance Expert
hace 4 días
Madrid, Madrid, España Alk Nordic AS A tiempo completoJob Overview:As a Senior Quality Assurance Expert, you will be responsible for ensuring the performance of manufacturing, packaging operations, and product quality conforms to established cGMPs. This position requires a high level of involvement in continuous improvement of the quality assurance philosophy and practice.Key Responsibilities:• Perform...
-
Senior Quality Assurance Specialist
hace 4 semanas
Madrid, Madrid, España Merlyn Mind A tiempo completoJob Title:Senior Quality Assurance SpecialistDescriptionMerlyn Mind is a cutting-edge AI EdTech startup that brings innovative solutions to the education sector to enhance teacher effectiveness and student learning outcomes. We are seeking a detail-oriented and experienced Senior Quality Assurance Specialist to join our dynamic team. In this role, you will...
-
Senior Quality Assurance Lead
hace 7 días
Madrid, Madrid, España Talent Connect A tiempo completoJob Title:Senior Quality Assurance Lead - SAP FICO/R2R Solutions SpecialistAbout the Role:Talent Connect is seeking an experienced Senior Quality Assurance Lead to drive innovative solutions for our clients' SAP FICO/R2R/Ariba modules. As a key member of our team, you will be responsible for ensuring the total quality of the systems and technologies...
-
Senior Quality Assurance Specialist
hace 2 meses
Madrid, Madrid, España Https:Www.Pcrecruiter.NetSitemap A tiempo completoJob Summary: We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at PC Recruiter. As a key member of our Quality Assurance department, you will be responsible for implementing a total quality culture within the company, ensuring compliance with MDR, ISO 13485, and 9001 requirements.Key Responsibilities:Maintenance and...
-
Senior Quality Assurance Specialist
hace 2 semanas
Madrid, Madrid, España QIMA A tiempo completo**Job Overview**We are seeking a skilled Senior Quality Assurance Specialist to join our team at QIMA. This role will involve auditing manufacturing sites of our clients' suppliers, ensuring compliance with international standards and client requirements.**Key Responsibilities**- Conduct thorough audits of manufacturing sites, identifying areas for...
-
Senior Quality Assurance Manager
hace 4 semanas
Madrid, Madrid, España Merck A tiempo completo**Job Summary**Merck is seeking a highly experienced Senior Quality Assurance Manager to lead our Contract Testing Labs (CTLs) team. As a key member of our quality assurance department, you will be responsible for ensuring the highest standards of quality in our CTLs operations.**About the Role**The Senior Quality Assurance Manager will oversee the...