Integration Solutions Manager

hace 2 días

Barcelona, Barcelona, España Adp, Inc. A tiempo completo

Job Overview

At Adp, Inc., we are committed to delivering a market-leading global payroll experience through our HCM integration capabilities. As an Integration Solutions Manager, you will be the primary point of contact for clients implementing integration solutions, responsible for managing client expectations, planning, and monitoring projects to meet agreed deliverables, scheduled timeframes, and allocated budgets.

Responsibilities

  • Develop, monitor, and manage master implementation schedules/project plans in standard tools to ensure delivery of defined scope.
  • Identify and obtain any internal resources necessary for successful project execution.
  • Keep up-to-date (weekly) progress on the project in standard artifacts to ensure accurate reporting and issue management.
  • Use Change Management process for all scope changes.
  • Lead project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished efficiently within designated timeframes, efficiency metrics, and budgets.
  • Lead all project phases, including initiation, planning, execution, monitoring, control, and closure.
  • Direct day-to-day activities of projects and staff in a matrixed organization.
  • Articulate client roles & responsibilities and hold clients accountable for timely delivery, following standard Change Control Processes as necessary.
  • Act as escalation point for team members.
  • Ensure milestones are successfully met through oversight and coordination of resources.
  • Work collaboratively with other departments impacting projects.
  • Ensure quality implementation and transition to service with the appropriate client service team(s)/member(s).
  • Complete after-action review/lessons learned on projects.
  • Lead communication with stakeholders and team members through completion of the project.
  • Organize and lead meetings with key stakeholders as needed to review project status and discuss issues, risks, resolutions, and possible mitigation plans.
  • Monitor and manage the client relationship and satisfaction.
  • Acknowledge and manage risks and issues.
  • Prioritize and make decisions based on information and input in a timely manner.
  • Drive innovation, best practices, and achievement of strategic objectives.
  • Contribute to ongoing improvement cycle of implementation processes, ensuring alignment with integration best practices and utilizing clear standards and templates.
  • Serve as mentor to other integration project managers.
  • Participate in performance management and professional development activities by providing immediate feedback to team members/leaders.

Qualifications

Bachelor's degree required. PMI-PMP certification preferred.

Estimated Salary: $120,000 - $150,000 per year, depending on location and experience.

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