Service Technology Specialist

hace 1 semana


Madrid, Madrid, España Marposs A tiempo completo

Job Summary

We are seeking a highly skilled Service Technology Specialist to join our team at Marposs. As a key member of our technical assistance department, you will be responsible for providing exceptional technical support to our customers in Spain and Portugal.

About the Role

The Service Technology Specialist will report to the Technical Assistance Manager and will be responsible for liaising with customers to provide technical support, visiting customers to solve technical problems on site, and developing technical solutions according to customer needs.

Responsibilities

  • Provide technical support to customers via phone, email, or on-site visits.
  • Troubleshoot technical problems and develop solutions to resolve customer issues.
  • Collaborate with cross-functional teams to ensure effective communication and issue resolution.

Requirements

  • 2+ years of experience in technical assistance, maintenance, or supervision of manufacturing or assembly lines.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

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