Process Control Specialist

hace 2 días

Barcelona, Barcelona, España Engineeringuk A tiempo completo
Job Title: Process Control Specialist

At Engineeringuk, we're expanding our team within Amazon European Central Flow. As a Process Control Specialist, you'll play a crucial role in supporting FC Leadership by providing relevant expertise to help them manage their area of the fulfillment business.

Key Responsibilities:
  • Partner with senior leaders in our fulfillment centres to deliver world-class operational standards that create great outcomes for customers.
  • Simplify, standardize, and improve processes by using our expertise and strategic position within Amazon fulfillment to innovate on behalf of the customer every day.
  • Drive business goals such as overall volume plan, peerless customer experience, and reducing the time between a customer clicking 'Buy' and receiving their order.
  • Make lives easier for our operations partners by reducing necessary process steps in the pursuit of autonomous flow management within the fulfillment network.
Why We Do It:

At Amazon, we believe every day is Day 1. The European Central Flow team realizes that vision on a daily basis by delivering on the goals above and providing a central location for operational excellence within the Amazon customer fulfillment network.

Your Role:

As a Logistics Analyst (internally called Process Control Specialist), you will be responsible for the day-to-day management of flow standards in a partner Fulfillment Centre (FC). You will work together with Operations leaders to plan, then execute a shift while escalating risks or standard work deviations to senior managers.

Requirements:
  • Become a subject matter expert in flow management tools and processes, and how they interface with FC operations.
  • Carry out deep dive analysis into improvement opportunities, promoting and leading comprehensive action plans across multiple stakeholders.
  • Partnering with varied stakeholder groups across multiple business areas and levels of seniority.
  • Communication of complex topics in an accessible way is a critical element of the role.
  • Track, communicate, and influence key performance indices such as customer risk, compliance with flow planning, and performance to site level KPIs.
  • Take part in coaching initiatives to share your knowledge of the area with operators, or train new team members as part of their on-boarding.

As part of this role, you will need to be flexible to work on shift patterns including night, and weekend working.

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