Strategic Performance Optimization Specialist

hace 1 día


Madrid, Madrid, España Iwg A tiempo completo

Company Overview:
IWG is a global company that excels in providing innovative solutions to optimize business performance.

Salary:
We offer a competitive salary of $85,000 per year, based on industry standards and our company's market positioning in the region.

Job Description:
The Performance Analyst role plays a pivotal part in analyzing and optimizing business performance across various markets. This position involves in-depth data analysis, identifying barriers to revenue and profit growth, and collaborating with different teams to implement effective solutions. The analyst will work closely with country managers and franchise partners to ensure tailored strategies that drive continuous improvement and operational excellence.

Key Responsibilities:

  • Collaboration: Building strong relationships with Country Managers to gain deep insights into their operations, local markets (including competitor landscape), & customers.
  • Analysis: Identifying areas of strength and weakness within their business units through detailed performance analysis using the IWG analytical toolkit and reporting suites.
  • Problem-Solving: Collaborating with centralized teams (e.g. marketing, finance, pricing, recruitment) to develop tailored solutions for the identified issues.
  • Implementation: Assisting in the implementation of these solutions to ensure they are effectively addressing the problems.
  • Continuous Improvement: Monitoring the outcomes and making necessary adjustments to strategies and processes to drive continuous improvement.

Team Dynamics:
The Commercial Performance Analyst role is part of a Global Performance Management Team, split into regional teams, each headed up by a Team Lead, dedicated to driving revenue growth and optimizing EBITDA margin. The team collaborates closely to share best practices and insights, enhancing the revenue and margin performance across various markets. As an independent entity, the team provides objective and actionable insights during regular business reviews, supporting country, regional, and functional teams. Reporting to the Chief Strategy Officer, the Performance Management Team is responsible for monitoring performance against targets. The Chief Strategy Officer, along with the Performance Management Team, conducts quarterly deep dives with country managers, regional CEOs, and sales and operations functions to ensure continuous improvement and strategic alignment.

Personal Abilities:

  • Commercial Acumen: Strong understanding of business operations and the ability to make sound decisions that positively impact financial performance and drive business growth.
  • Accuracy: Ability to perform work accurately and thoroughly.
  • Communication: Ability to communicate effectively with others using the spoken and written word.
  • Problem-solving: Ability to find a solution for or to deal proactively with work-related problems.
  • Working Under Pressure: Ability to complete assigned tasks under stressful situations.
  • Agility: Ability to deal with shifting priorities and issues inherent in a young company.
  • Passion: A desire and passion to beat the competition and win.
  • Pragmatism: Ability to be hands-on as well as strategic and be a trouble-shooter when the business need deems it appropriate to do so.


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