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Gcs Technical Content Manager
hace 2 meses
Job Title: Gcs Technical Content Manager
About the Role:
As a Content Manager for Global Customer Support, you will be part of the Knowledge & Learning Excellence Team at Roche Diagnostics. Your key responsibilities will include owning all technical content during the product's lifecycle, accountable for end-to-end content creation, and defining and planning the content scope and delivery. You will also be responsible for stakeholder management, working closely with the GCS Project Leader and project management to assist with planning content delivery. Additionally, you will ensure that input to any risk assessments are completed and coordinate with applicable development teams and planning for content delivery.
Key Responsibilities:
* Own all technical content during the product's lifecycle
* Accountable for end-to-end content creation
* Define and plan the content scope and delivery
* Determine the channels for the assigned products according to the content strategy
* Responsible for stakeholder management
* Work closely with the GCS Project Leader and project management to assist with planning content delivery
* Ensure that input to any risk assessments are completed
* Coordinate with applicable development teams and planning for content delivery
* Ensure that the content creator is able to work in multiple iterations during Agile development while coordinating and completing publication activities
Requirements:
* Strong skills in the organization, planning, prioritization, and management of stakeholders and their expectations
* Ability to work in multiple iterations during Agile development
* Strong communication and collaboration skills
* Ability to work in a fast-paced environment
What We Offer:
* Opportunity to work with a global organization
* Collaborative and dynamic work environment
* Professional development opportunities
How to Apply:
If you are a motivated and organized individual with strong communication and collaboration skills, please submit your application.
