Fixed Network Optimization Specialist

hace 5 días

Madrid, Madrid, España Network Aviation Group A tiempo completo

Job Title: Fixed Network Optimization Support

Job Summary: We are seeking a highly skilled Fixed Network Optimization Support professional to join our team at Network Aviation Group. As a key member of our team, you will be responsible for managing Fixed Service Optimization actions, monitoring optimization providers, and defining continuous improvement processes.

Key Responsibilities:

  • Manage Fixed Service Optimization actions to ensure optimal network performance.
  • Monitor optimization providers to ensure they meet Service Level Agreement (SLA) objectives.
  • Define continuous improvement processes to enhance network performance and user experience.
  • Develop and implement analytics and automation of service KPIs for the Fixed network.
  • Lead network initiatives related to user experience improvement and collaborate with cross-functional teams.
  • Develop guidelines and evolve data models for network optimization processes.
  • Monitor and improve the quality of service based on passive/active probes, network KPIs, and customer complaints.
  • Propose service and functional improvements based on new technology characteristics and availability.
  • Collaborate with Operations and Maintenance to correct and avoid network incidents.
  • Develop initiatives and strategies to optimize IP network resources, Transmission, and Fixed Access.
  • Lead optimization actions to avoid impact on quality of service during high traffic load anomalies.
  • Interact with suppliers and lead initiatives to improve customer experience, benchmarking, and official reporting.
  • Establish and follow compliance with Quality and SLA objectives and continuous improvement processes.
  • Prepare reports for company committees.

Requirements:

  • Regulated Training: Telecommunications Engineering or equivalent.
  • Minimum experience required: 5 years of proven experience in a similar activity.
  • Experience in fixed network projects, Project Management, and Agile Methodology.
  • Knowledge of Network Operator Architecture, database exploitation, management and communication protocols, and Fixed Service monitoring and optimization tools.
  • Fluent English and Spanish language skills.

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