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Technical Support Specialist

hace 3 semanas


Bilbao, Vizcaya, España beBee Careers A tiempo completo

We are seeking an experienced Field Service Engineer to join our team. This role is ideal for a motivated and skilled individual who enjoys working on site, providing technical support and maintenance to laboratory instruments.

Job Description

The primary responsibility of the Field Service Engineer will be to provide onsite service and maintenance, including troubleshooting, commissioning, and network configuration of laboratory instruments in our portfolio.

This role requires excellent communication skills, both verbal and written, as well as the ability to communicate effectively with customers at various levels.

Key Responsibilities:
  • Provide technical support and maintenance to laboratory instruments
  • Troubleshoot and commission new equipment
  • Configure networks and implement Digital Pathology equipment
  • Perform preventative maintenance and repairs
  • Exchange valuable information with customers to increase satisfaction and sales
Requirements

To be successful in this role, you will need to have a strong background in mechanical, electronic, or electrical technology.

You should also possess basic knowledge of network configuration and TCP/IP networking components in a Windows environment.

A proven ability to support electronic systems throughout their entire product life cycle is essential.

Benefits

We offer a range of benefits, including an attractive salary package, continuous training and development opportunities, and a chance to work with a diverse and global team.

As a Field Service Engineer, you will have the potential to develop technically either broadly as a generalist or product-specific as a specialist.

Career Progression

Our company values diversity and the existence of similarities and differences found in our workforce and workplace.

We partner with customers across the globe to help them solve complex challenges and architect solutions that bring science to life.