Fitness Enthusiast Customer Service Representative
hace 1 semana
Overview
Crunch Fitness is a growing fitness franchise based in Southern California that offers its employees state-of-the-art workout facilities, free membership, gym perks at over 400 Crunch locations, sales training, and room to grow within the company.
We are a no-judgment zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing. We are famous for our colorful personality and kickass group training programs. We are proud to be known for the great care we take with clients and employees alike.
Job Description: As a Member Service Representative (MSR), you will provide a warm welcome to all guests, deliver friendly member check-ins, and give informative club tours. You will also answer phones, provide excellent customer service, assist in membership sales, food and beverage sales, and perform opening/closing duties.
Responsibilities:)
- Provide a welcoming environment for members and guests
- Deliver excellent customer service and respond to member inquiries
- Assist with membership sales and food and beverage sales
- Perform opening and closing duties, including completing the opening/closing gym checklist
- Participate in meetings and club events
Requirements:
- MUST be out-going, enthusiastic, coachable, and full of energy
- Must have a passion for fitness and helping others
- Preferred customer service, sales, and/or hospitality experience
- Must be able to work 3 shifts per week, generally lasting between 3 and 6 hours each
- CPR/AED Certification
Benefits:
- $16.00 - $17.00 per hour salary
- Free employee membership and discounts on in-club purchases
- Sales and customer service training
- Opportunity for growth and career advancement
- Free Personal Training session each week (booked on a first-come, first-served basis until time slots run out)
- A fun, high-energy gym environment where you can develop sales and customer service skills
About Us:
We are a growing fitness franchise with multiple locations in Southern California. Our gyms offer state-of-the-art workout facilities, personal training, nutrition coaching, group fitness classes, and HIIT Zone classes. We pride ourselves on being a no-judgment zone where people from every background can join a community of positivity, energy, and fun-filled goal crushing.
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