Operations Specialist for Music Royalty Distribution
hace 5 días
Overview: We are a music innovation company that empowers artists and creators to thrive in the digital age. Our team is passionate about delivering exceptional services and experiences.
Salary: €35,000 - €50,000 per year, depending on experience.
Job Description:
We are seeking an Operations Specialist to join our team. As an Operations Specialist, you will be responsible for leading the operations of our music royalty distribution processes. You will work closely with our clients, stakeholders, and internal teams to deliver excellent services and results.
Key Responsibilities:
- Delivering excellent services and results to clients, both internally and externally
- Implementing and running Quality Assurance processes for every delivery
- Understanding clients' needs and finding optimal solutions
- Discerning the technical capabilities of the tools and the team and translating them to clients
- Transforming clients' challenges into opportunities for growth
- CreatiING better internal processes and leading changes
- Developing creative solutions for existing and new clients
Requirements:
- +2 years knowledge or experience in online music royalty distribution processes and their standards (DDEX, CISAC...)
- +4 years experience in project management, technical account management, or client support in technical environments
- Ability to effectively communicate with team members, stakeholders, and external partners
- Highly organized, multitasker, and with strong attention to detail
- Initiative, drive, enthusiasm, and entrepreneurial attitude
- Excellent decision-making, critical thinking, and problem-solving
- PASSion for listening, asking, understanding, and communicating
- Love for teamwork and learning
- Basic knowledge of SQL or NoSQL queries, Python and its frameworks
- Be comfortable dealing with a large amount of data and numbers
- Fluency in English is a must
- Proficiency in Spanish and Catalan is highly appreciated, but not mandatory
Benefits:
- Flexible working hours and location
- Unlimited time off because we believe that you know best when you need to rest
- You can make the role your own and run your own development
- Flat hierarchy
- Online language classes to improve your Spanish or English
- Online and onsite courses and music industry workshops run by inhouse experts
- We'll provide you with all equipment needed for you to be comfortable
- Barcelona HQ office available to you, kitted out with a rehearsal room
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